The pandemic caused many sales and marketing tactics to come to a screeching standstill. But adoption of artificial intelligence (technology marketers have been slow to employ) went through the roof. Frito-Lay Chief Growth Officer told Harvard Business Review that the crisis inspired his team to compress their five-year digital transformation plans into six months.
52% of companies accelerated their AI adoption plans because of the Covid crisis.
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Waynette Tubbs is responsible for content strategy and development for Oracle Advertising and Customer Experience and is Editor of the Modern Marketing Blog. She has developed a comprehensive portfolio of strategic business and marketing communications during her career spanning more than 20 years of magazine, corporate communications, and agency work.