We’re excited to share that our highly anticipated new integration between Oracle Eloqua Sales Tools and Microsoft Outlook is now available for all Oracle Eloqua customers. This brand new enhancement for the Oracle Eloqua Sales Enablement product portfolio enables sales teams to access rich buyer insights, relevant content and track emails sent to prospects without having to leave their email platform of choice.
What does it do?
With the introduction of Oracle Eloqua Sales Tools for Microsoft Outlook, Sales users who leverage Outlook as their primary tool to interact with key prospects on a day-to-day basis will have the ability to gain rich insight in cross-channel buyer behavior, and access to marketing approved email templates without having to leave their email platform of choice.
Oracle Eloqua Sales Tools for Microsoft Outlook also provides users with easy access to Profiler within Outlook's email composer, and comes packaged with the same set of capabilities as the native web and mobile versions of Oracle Eloqua Engage and Profiler. Combined with the new integrations available for both Sales Tools products, users can access unified buyer intelligence directly from within Outlook without ever having to leave their compose window.
In addition to these native integrations customers can build their own extensions to surface proprietary data and content to their sales reps directly within their reps inbox. This provides a seamless, and consistent experience for sales users that work across a range platforms and devices to access information about their buyers from a single location.
Sales users can access and create contacts directly from within Outlook, while the marketer can control how sales users engage with prospects using contact validation including support for subscription status, bounceback status, master exclude and label based controls. Before a user can send an email, each contact will be checked within Eloqua to ensure users are only communicating with the appropriate contacts.
Oracle Eloqua Sales Tools for Microsoft Outlook is available to customers who have purchased a license of Engage. Supported for both 32/64 bit versions of Outook, the add-in can be accessed directly from the Oracle cloud marketplace.
For customers looking to deploy the solution to a large set of users within their salesforce, the add-in supports two technologies offered by Microsoft - Group Policy and System Center Configuration Manager (SCCM) - providing customers control over deployment details like access, pre-configured user settings and rollout of new updates.
If you’re not currently using Oracle Eloqua Profiler, Check out our sales and marketing alignment page to learn more about our Oracle Eloqua Sales Tools offering or contact us to speak with a representative.