As the world continues to deal with COVID-19, B2C marketers should pay attention to these five trends to win over and retain customers using empathy, retention...
As the world continues to deal with COVID-19, B2C marketers should pay attention to these five trends to win over and retain customers using empathy, retention marketing, AI, and personalization.
Top marketers have reimagined the customer experience using hyper-personalization, AI, and loyalty programs.
Retailers are adapting to new ways consumers are shopping and what makes them brand loyal. They are making use of omnichannel loyalty programs and the data...
Retailers are adapting to new ways consumers are shopping and what makes them brand loyal. They are making use of omnichannel loyalty programs and the data provided to stay competitive.
Learn about Vitamix's decision to invest in loyalty, why they chose Oracle CrowdTwist Loyalty and Engagement, and what they attribute to the program's success.
In a year challenging year for brands, see which organizations still innovated and how their loyalty programs help them deepen relationships with customers.
55% of consumers want personalized brand experiences; however, only 12% said their favorite brand does this successfully. This creates a massive opportunity for...
55% of consumers want personalized brand experiences; however, only 12% said their favorite brand does this successfully. This creates a massive opportunity for brands to gain a competitive advantage by adopting omnichannel loyalty programs to leverage personalization and create deep connections.
55% of consumers want personalized brand experiences; however, only 12% said their favorite brand does this successfully. This creates a massive opportunity for brands to gain a competitive advantage...
Excellent customer experiences drive customer loyalty and growth. Find out three ways loyalty programs can build on the customer base you already have.
Earning and retaining customer loyalty comes down to offering hyper-personalized experiences, which a wise marketer relies on data to do.
We take a look at a number of ways brands can engage customers & incentivize them by choosing more sophisticated, multichannel, layered loyalty programs.
