Imagine your email personalization strategy as your subscribers' personal shopper. Do you delight them with perfect recommendations?
More and more customers expect their vendors to provide a highly personalized approach.
Modern business dictates a new view of customer management, one based on the entire customer lifecycle. Stop being reactive, be thoughtful.
Imagine a vacation getaway where cash, IDs, credit cards, and keys are a memory as distant as the world you left behind. Innovations in data-driven customer...
Imagine a vacation getaway where cash, IDs, credit cards, and keys are a memory as distant as the world you left behind. Innovations in data-driven customer experience make it possible.
Customer behavior is getting harder to predict. Customer experience technologies are evolving more and more quickly. At Oracle, we want to help you stay ahead...
Customer behavior is getting harder to predict. Customer experience technologies are evolving more and more quickly. At Oracle, we want to help you stay ahead of these trends.
Data literacy drives more intelligent decisions. And while they might not be saying it, data literacy is what your customers need you to have.
Streamlining your website or shortening the path to checkout isn't enough. Look at the finer details to upgrade your customers' experience.
Too many choices can sometimes mean you have no choice at all. Are you getting the right customer experience option?
Nearly 70 percent of consumers surveyed said they prefer finding the answers themselves to speaking with a customer service agent. We're making that easier.
