What the Heck is Personalization Anyway? Raise your hand if your organization has a person in charge of digital optimization/testing and another person in...
What the Heck is Personalization Anyway? Raise your hand if your organization has a person in charge of digital optimization/testing and another person in charge of personalization… You’re in good company. You might have a whole separate web analytics team, producing insights and digital reporting. Often times, these teams report to the same person and are intended to collaborate closely. And that’s great. Why? Because there’s no such thing as one without the other. Allow me...
What the Heck is Personalization Anyway? Raise your hand if your organization has a person in charge of digital optimization/testing and another person in charge of personalization… You’re in...
In the global online marketplace it is a continuous challenge to tailor your brand’s messaging to suit unique, country-specific cultures and preferences....
In the global online marketplace it is a continuous challenge to tailor your brand’s messaging to suit unique, country-specific cultures and preferences. Understanding how your website, and the products and services it offers, are viewed and received, is critical to success. Combined with the need for multinational organizations to maximize resource and minimize cost, the sharing of best practices, consolidating operations and standardizing systems to best optimize online...
In the global online marketplace it is a continuous challenge to tailor your brand’s messaging to suit unique, country-specific cultures and preferences. Understanding how your website, and...
How optimizing the online experience is helping to transform broadcasting; informing traditional means of programming, and driving new, responsive models of...
How optimizing the online experience is helping to transform broadcasting; informing traditional means of programming, and driving new, responsive models of online TV services. The world of television is changing. A rapid increase in on-demand services is changing the way consumers view TV, and forcing broadcasters to redesign their operations in line with a new media paradigm. Moreover, as the continued growth in online and satellite channels provides greater choice and...
How optimizing the online experience is helping to transform broadcasting; informing traditional means of programming, and driving new, responsive models of online TV services. The world of television...
Delivering the goods: how optimization can transform cross-channel customer experience The New Year sales figures have finally confirmed what many have known...
Delivering the goods: how optimization can transform cross-channel customer experience The New Year sales figures have finally confirmed what many have known for some time: e-Commerce is no longer confined to internet shopping. As the market for mobile and tablet devices continues to expand, online retailers are redefining their e-strategies to satisfy consumers’ growing thirst for digital media. But with user behavior variable across different devices, how can businesses...
Delivering the goods: how optimization can transform cross-channel customer experience The New Year sales figures have finally confirmed what many have known for some time: e-Commerce is no longer...
In November 2013, we commissioned a study to be conducted by Forrester Consulting on behalf of Maxymiser to provide marketing and eBusiness leaders with an...
In November 2013, we commissioned a study to be conducted by Forrester Consulting on behalf of Maxymiser to provide marketing and eBusiness leaders with an understanding of how to deliver personally relevant, in-the-moment experiences based on data aggregrated over time across all touchpoints in the customer experience journey. Upon conducting in-depth interviews with seasoned brand and digital marketing executives across multiple categories – retail, travel, finance and...
In November 2013, we commissioned a study to be conducted by Forrester Consulting on behalf of Maxymiser to provide marketing and eBusiness leaders with an understanding of how to deliver personally...
From the bank manager to the insurance broker and financial advisor, the financial marketplace has traditionally relied heavily on personal relationships. But...
From the bank manager to the insurance broker and financial advisor, the financial marketplace has traditionally relied heavily on personal relationships. But over the past decade with the advent of online product selling and the rise of aggregator websites, companies have lost that personal customer connection. Having been encouraged by these sites – and the media – to prioritize price and value, customers are now largely self-educated and rarely look towards a provider for...
From the bank manager to the insurance broker and financial advisor, the financial marketplace has traditionally relied heavily on personal relationships. But over the past decade with the advent of...
We are very happy to congratulate our client Interflora who has won a Gold medal for its floral design exhibit at the RHS Chelsea Flower Show. The floral...
We are very happy to congratulate our client Interflora who has won a Gold medal for its floral design exhibit at the RHS Chelsea Flower Show. The floral exhibit named ‘Succession’ was created by a team of five young florists aged from 21 to 27 years and has been awarded a Gold medal in recognition of the floral creativity and artistry displayed in its concept and construction. Interflora has been undertaking optimization campaigns with us across multiple devices for over...
We are very happy to congratulate our client Interflora who has won a Gold medal for its floral design exhibit at the RHS Chelsea Flower Show. The floral exhibit named ‘Succession’ was created by...
Measure for Measure: How CXO is Giving Virgin Wines a Taste of Success In the fast-paced world of online retailing, demonstrating return on investment remains a...
Measure for Measure: How CXO is Giving Virgin Wines a Taste of Success In the fast-paced world of online retailing, demonstrating return on investment remains a key priority for online businesses. Yet although the online environment is famed for its capacity for Big Data, with such a wealth of intelligence at their fingertips, online marketers can often struggle to identify the metrics that matter most. As online retailers fight to improve online conversion, many are...
Measure for Measure: How CXO is Giving Virgin Wines a Taste of Success In the fast-paced world of online retailing, demonstrating return on investment remains a key priority for online businesses. Yet...
Center Parcs is one of the UK’s leading providers of family holidays and short breaks. It currently operates four holiday ‘villages’, with a fifth due to open...
Center Parcs is one of the UK’s leading providers of family holidays and short breaks. It currently operates four holiday ‘villages’, with a fifth due to open in 2014. The company boasts an impressive 97% occupancy all-year-round. In line with national trends, around 80% of Center Parcs’ bookings come through the online channel, with the remaining 20% arriving via the company’s own contact center. The growth of the online channel has been rapid. To grow further, Center Parcs...
Center Parcs is one of the UK’s leading providers of family holidays and short breaks. It currently operates four holiday ‘villages’, with a fifth due to open in 2014. The company boasts an impressive...
