Blockchain technology has started to show up in marketing, specifically in the advertising space, but it's poised to go farther.
Ultimately, customer journey mapping puts the customer in the bull’s eye of a marketer’s thinking and demonstrates the need for the entire brand to adapt.
Setting up cross-channel marketing isn’t easy. Is your team prepared? Are you set up for success? Ask yourself these two questions to see if you will succeed.
It might be too early to proclaim the rise of the global chatbot economy, but the chatbots are something to keep your eye on.
Delivering a great customer experience isn't rocket science, so why does it still trip up so many marketers? Disconnected data systems and data access –...
Delivering a great customer experience isn't rocket science, so why does it still trip up so many marketers? Disconnected data systems and data access – marketers simply don't have a single view of the customer.
Delivering a great customer experience isn't rocket science, so why does it still trip up so many marketers? Disconnected data systems and data access – marketers simply don't have a single view of...
How can you employ chatbots to get consumers more engaged with relevant and personalized marketing messages?
Only by getting to know your customers across all of your various channels can you future-proof your brand in the switching economy.
The sharing and re-mixing mentality of social media has made it socially acceptable to use someone else’s work without permission. Or has it?
Customers’ expectations have accelerated, fueled by the improvements digital technologies provide. But marketers still struggle.