Retail marketing isn’t just about getting a customer to buy from you once — it’s about building a loyal customer base that relies on your brand for quality...
Retail marketing isn’t just about getting a customer to buy from you once — it’s about building a loyal customer base that relies on your brand for quality products and personalized recommendations. To deliver five-star messages, marketers must know what customers want by listening to them and analyzing data about past interactions. Enter Skullcandy, a Utah-based company that makes headphones, hands free devices, audio backpacks, MP3 players and more. Understanding the...
Retail marketing isn’t just about getting a customer to buy from you once — it’s about building a loyal customer base that relies on your brand for quality products and personalized...
Many of us are now participating in something called “the sharing economy” without even knowing it. This growing force within our economy is changing the way...
Many of us are now participating in something called “the sharing economy” without even knowing it. This growing force within our economy is changing the way many people live their day-to-day lives and is starting to make companies, big and small, rethink how they do business. Even if you don’t know much about the sharing economy, you’ve probably heard about at least one of the companies leading the charge, including Uber, Zipcar, Divvy Bikes, Airbnb, RelayRides and...
Many of us are now participating in something called “the sharing economy” without even knowing it. This growing force within our economy is changing the way many people live their day-to-day...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: The next big thing in marketing: gamification Gamification is a hot...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: The next big thing in marketing: gamification Gamification is a hot new tool for companies in workplace recruiting, employee engagement and — now — marketing. By the end of 2014, over 70 percent of the Forbes Global 200 say they plan to add gamification to their marketing mix, according to a recent survey conducted by Gartner. Gamified marketing tactics will increase loyalty, bring an...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: The next big thing in marketing: gamification Gamification is a hot new tool for companies in workplace...
Successful marketing these days depends on how retailers are meeting their customers' expectations. It's a tall order because customers know what they want, and...
Successful marketing these days depends on how retailers are meeting their customers' expectations. It's a tall order because customers know what they want, and they have more options than ever before. If you don't (or can't) provide a personalized experience that meets those expectations, customers have no problem finding a competitor that will. Orchestrated experiences, tailored for every consumer, are a necessity in the digital age, and that truism applies during the...
Successful marketing these days depends on how retailers are meeting their customers' expectations. It's a tall order because customers know what they want, and they have more options than...
Creating a digital marketing campaign with compelling content is hard. Being asked to then personalize that content for a diverse array of customers can seem...
Creating a digital marketing campaign with compelling content is hard. Being asked to then personalize that content for a diverse array of customers can seem almost impossible. However, every day savvy digital marketers are coming up with new ways to bring a personal touch to their marketing campaigns. Here's how eight brands are putting customers at the heart of their digital marketing programs: 1. Start things off on the right foot with a welcome email Email marketers can...
Creating a digital marketing campaign with compelling content is hard. Being asked to then personalize that content for a diverse array of customers can seem almost impossible. However, every...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: Small data is humanizing marketing While Big Data may still reign...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: Small data is humanizing marketing While Big Data may still reign in headlines, marketers should really be looking at small data, argues Jamie Tedford, founder and CEO of Brand Networks. “Small data can help brands personalize, curate and deliver more of what customers want in a timely fashion,” he writes on MarketingProfs. Yes, the sample size may be smaller, but brands can humanize...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: Small data is humanizing marketing While Big Data may still reign in headlines, marketers should really be...
Twitter, LinkedIn, blogs and news sites are chock full of digital marketing trends and insights — but most are just fluff in the broad landscape of thought...
Twitter, LinkedIn, blogs and news sites are chock full of digital marketing trends and insights — but most are just fluff in the broad landscape of thought leadership. To help separate the must-read remarks, we’ve compiled a list of our favorites this month: 1. “No battle plan survives first contact with the enemy, and likewise a host of misconceptions and assumptions will disappear within the first five minutes you spend seeing your customers ‘in the wild’ interacting with...
Twitter, LinkedIn, blogs and news sites are chock full of digital marketing trends and insights — but most are just fluff in the broad landscape of thought leadership. To help separate the must-read...
Customers want and expect a personalized experience with a brand. In fact, 81 percent of customers will pay more for a great customer experience, according to a...
Customers want and expect a personalized experience with a brand. In fact, 81 percent of customers will pay more for a great customer experience, according to a report from Oracle. The first step toward creating that positive personalized shopping experience is knowing where the customer is in his path to a purchase in order to deliver targeted messages via the proper communication channel. That’s why retailers must listen to customers to know what types of messages are...
Customers want and expect a personalized experience with a brand. In fact, 81 percent of customers will pay more for a great customer experience, according to a report from Oracle. The first...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: New Facebook tagging feature brings content to broader audience...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: New Facebook tagging feature brings content to broader audience Companies generally Facebook pages to communicate with existing customers and promote products, but now retailers have a new way to reach customers beyond page fans thanks to a new tagging feature. "In short, any post from one brand that tags that page of another brand (be it a person, company, service or anything with a...
Our roundup of noteworthy digital marketing insights, tips and trends from last week’s news: New Facebook tagging feature brings content to broader audience Companies generally Facebook pages...
