By leroyk on Sep 10, 2008
Well today I had to travel to the west coast. So my day started at 4:30 am. I left the house around 4:00 AM to get to BWI. On my way up through the country side I noticed this furry thing hop into my path. Half awake I start my extreme breaking. Deer #1 hops out of the way and I start to relax. Still not at a complete stop Deer #2 follows the in the footsteps of Deer #1. Ok now I have to bring the car to a complete stop. Anti-Lock brakes working. Tires slightly squealing. Deer #2 has that oh crap look. As do I. Deer typically leave a lasting effect on ones car. Both deer and Leroy avoid collision. Thank you Munchen engineers for not skipping Brakes 301.
So now on to the airport. Although I think Deer #2 and I may need clothing change. So I get to the airport. Things seem to be smooth. Ha. Should have known better. So my favorite bankrupt airline needs to fix plane # 1. Luckily it is only 15 minutes and my 2 hour delay in Denver is not in jeopardy.
Now it gets even better. When I check in I notice my seat assignment had changed. No problem still a leave me alone so I can sleep window position. When I get to Denver a whole bunch get called to the podium. Plane change. They now have a first class section. My seat is still good but the counter rep asks me if I want to get upgraded. Sweet. I got upgraded and board the plane. Even get me complimentary cran-apple juice.
Do not ask me but I love cran-apple on planes. Never but the stuff at home. But I like it when I fly. Weird.
Before we take off, we are asked to deplane because plane number 2 is broken. So they send us to the other side of the terminal to board the same type of plane we should have had 45 minutes ago. So now we have to get re-ticketed again since the seating has changed. My word. We finally push back and are on our way. Now 1 hour late.
I am thinking I can still make this 3pm meeting. Just barely. Now I have to wait for my luggage. Which is taking its time. When it arrives I start rolling it and notice that a wheel is missing. No it is not missing it was sheared off. So now I have to make a claim on my bag. But it is not covered since "breaking a wheel off ones bag" is considered normal wear ad tear. Bull S\*&(. The bag is less than 6 months old. They said they would send me a 50.00 voucher. That will fix a 300.00 bag.
So lets see, they have cost me money for "delaying a bag" early in the year. Forcing me to shop for new clothes to attend a meeting. Then they destroy my brand new bag. Do they really think I will give them any more money ? H&\^( no.
So I curiously call the bag company when I get to the hotel. For a nominal shipping charge they will fix the bag no problems. Wait customer service. It does still exist. Maybe the airline industry can figure this out before they go out of business.
Maybe on the trip home they can shear the other wheel off. At least the suite case will be balanced.