Southwest gets it right with Open Seating v2.0
By leroyk on Apr 12, 2009
Well I have never been a Southwest airlines fan. Most of that came from first impressions back in the late 90's/00's of sitting on the floor at the gate just to receive a good spot in order to get a decent seat on the plane. Well I flew with them last week. I must say that Southwest is not sitting still. They have improved the "open seating" process so you can still get a great seat with out sitting on the floor. Checking in at home allows you to get a spot in line without busting your butt to get to the airport before anyone else. Business travelers that can pay more then the lowest available price can also push themselves to the beginning of the the line by paying a few extra bucks more. Kudos to Southwest for continuing to improve themselves in an industry that has lost its way.