By mkupfer on Jul 12, 2011
On a flight home from Colorado, I had the opportunity to watch Rango, which I had missed when it was playing in theaters. Partway through the movie, the image occasionally took on a dark reddish hue. Then it got stuck in that mode, making it difficult to watch the movie. I pressed the button to get assistance from the cabin crew, and two attendants came over.
One of the attendants asked if I had changed the brightness setting. Well, I had, but I had also reset it. More fiddling with the brightness setting wasn't helping.
The second attendant suggested that I kick the box. "The box?" I asked. Yes, the metal box mounted underneath the seat in front of me. The attendant explained that the box contained hardware for the in-flight video. Because of its location, it competed with carry-on bags--like my backpack--for space. Sometimes it got pushed in ways that could mess up the video.
I was skeptical that kicking the box would help, but I gave it a sharp whack with my toe. The image regained the correct colors and kept them for the rest of the movie. I don't know who was more surprised: me, or the first attendant.