The ITIL DSL is somewhat limited seen in context of agile infrastructures! (?)

Over time I have been engaged with several 'agile infrastructure' projects and many of them with organizations that have adopted ITIL as their best practice foundation. All of that is just fine, but there is a gap in how 'infrastructure agility' is adopted/implemented and how the adopted ITIL 'framework' is able to cope with it and support it. This becomes very evident in the application and service provisioning space as the current definition and scope of the 'definitive software libraries' within "ITIL" is somewhat limited. For a long time I have been wanting to capture some of these 'findings' and write up a paper on it and finally I have completed it.

Here is the abstract text from the paper itself:

"Since IT Infrastructure Library's (“ITIL”) inception in the 1980's, IT as we knew it have changed. The notion of busi-ness driven IT have mandated changes to traditional IT service delivery and resource management. This reality cou-pled with the technology shift will also demand change in how process orientation in IT organizations will be handled now and in the future. This does not mean that ITIL as a best practice framework in itself is outdated. Since ITIL is a collection of generic best practices that address process orientation in any kind of IT organization, most of it holds true and will do for a long time. However, it has it's flaws, and over time it does need to change to absorb the reality of infrastructure virtualisation and hence a revised reality for IT resource management. This paper delves into how ITIL's definition of the 'Definitive Software Library' (“DSL”) is limited seen in relation to infrastructure-, application- and service virtualisation (aka provisioning) and the forthcoming technology shift."

If you find this interesting you can find the paper here [@the Sun blog site] or here [@my personal website].

If you ever get to read the paper itself and either like it, dislike it, approve or do not approve of it; I would love your comments. Hence, do not hessitate to send me any kind of comments, suggestions, notes on it. You can either reach me at my Sun email (jorgen.skogstad@sun.com) or at my private email (jskogsta@pogostick.net).

In any case; have a good one!
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