Pink Elephant's 4th annual ITSM conference in Mexico ..

I've just recently returned from some days in Mexico City where I was invited to hold a presentation at Pink Elephant's 4th annual IT Service Management conference. Had a few great days there, and I must admit that I was very impressed with the focus and dedication of the Sun Mexico team. As always, getting the opportunity to present at these conferences is always fun, and always good to spread the message that Sun is engaged and committed in this area. This presentation was named Pragmatic Service Management with the sub title 'Operational guidance through service level classifications', and was well received. I've placed a reduced presentation deck on this blog if you are interested to see what the presentation was all about. You can find it > here! <. If you have any questions relating to the presentation, the content.. ITSM and related things, please do not hesitate to get in touch!

As a last note; I took a few pictures throughout the conference as well, and I ran them through Picasa to define a collage, which you can find below...

 Conference collage


 

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