- Pink Elephant's 4th annual ITSM conference in Mexico ..
- We've been doing road-shows and launches of Sun's Managed Operations services throughout Asia/Pacific over the last year ..
- Pragmatic Service Management - The Service Definition Process - Part I
- The ITIL DSL is somewhat limited seen in context of agile infrastructures! (?)
- Applied application and service provisioning can underpin and improve your Service Management "adoption" ..
- The Australian Tourism FAQ
- The Outsourcing epidemic; the saga continues ..