Monday Jun 14, 2010

Software Testing and Software Development

Some thoughts on these two functions, posted here

Wednesday Dec 09, 2009

Thoughts on Agile Software Development

Posted on my blog - http://bit.ly/73bVgN

Monday Jul 20, 2009

QA is not Testing

QA, QC, Testing – more often used inter-changeably and generally meant to imply "Testing". However, each of these mean different things. Here's a short post that tries to clarify - http://softwareandquality.blogspot.com/2009/07/qa-is-not-testing-qa-vs-qc.html

Thursday Aug 21, 2008

Agile / Scrum

Two of the products that my team works on have moved to an agile development process called Scrum

Instant Messaging

Outlook Connector

We're nearing completion of our second sprint cycle.

Monday Oct 08, 2007

Test Architect

Testing as a career offers multiple paths for testers to traverse in pursuit of their career goals and aspirations. Testers generally take the regular path from being a junior engineer to fairly senior quality engineering positions such as test leadership roles before coming across a fork in the road, one path leading to Management and the other pointing to a Technical growth path. While the Management career path is fairly well known and Managers seem like a dime-a-dozen!, the Technical path tends to seem a little unclear especially if you have few Senior Technical Leaders in the Testing space to look upto in your organization. The purpose of this post is to hopefully shed some light on the Test Architect role which is part of the Technical growth path in Testing.

Without much ado, lets dive right in.

The Test Architect (TA) role is a senior position in the organization and is treated on par with equivalent Management positions in terms of rewards, recognition, visibility and influence. However, one basic factor that distinguishes a TA from a Manager is the absence of direct-responsibility for managing people. While Management tends to have people management as a core feature of the job, the TA does not directly manage people. However, this in no way lets the TA off the hook, so to speak, from influencing, mentoring, coaching and providing direction to members of the Testing Organization - all very important responsibilities of the TA.

The Test Architect -
  • provides Technical Leadership and Strategic Direction to the Testing Organization (TO)
  • is responsible for Test Strategy formulation
  • helps Formulate & Develop effective Test Architecture per organizational needs
  • is Technically responsible for all the Testing performed by the TO
  • is the foremost Technical Authority and is responsible for the overall Quality of deliverables across all parameters, both functional and non-functional including performance, security, usability, etc.
  • is expected to pro-actively analyze current processes and practices and suggest/ drive improvements. Also, defines processes as needed
  • has wide-reaching scope, impact and influence extending beyond the confines of the TO and spans across the entire product organization
  • is the counter part to the development architect
  • is involved in driving organization-wide Quality Process initiatives and their implementation to ensure Quality of deliverables
  • maintains a “big and complete” picture view of the product, its dependencies, organizational goals, technology arena, etc. and helps guide & direct the functioning of the TO appropriately
  • influences the product organization's future direction, strategy and planning
  • collaborates effectively & on an on-going basis with all constituents involved in product development & release activity including development, testing, technical publications, marketing, program management and other entities to ensure execution & deliverables per plan
  • is involved in customer engagements and provides customer facing organizations with necessary technical product support in making presentations, demos, pocs, etc. Also, receives and analyzes existing customer feedback to identify gaps as well as work with deployment / sustaining organizations as needed. Customer engagement activity also spans alpha / beta trial opportunities and acts as a liaison with customers and partners while ensuring Test strategy is aligned appropriately
  • helps with Test plan development
  • is responsible for design & development of the TO's Test Automation framework / harness and any in-house tools required. Where tools do not fully meet requirements of the TO, the TA writes code / develops components that can extend available tools or even design & develop tools as needed
  • is involved in understanding Business requirements and works with the development architect to translate requirements into solution architecture designs. Reviews requirements and seeks clarity as required, participates in product design reviews and works with the development architect and development team to make any design improvements and refinement as needed. Also helps incorporate Testability requirements into design
  • Analyzes competitive products and technologies and makes appropriate suggestions (may use demos, pocs) to influence product / technology direction
  • has overall product knowledge and is able to guide both junior and senior team members
  • influences Technical direction and use of technologies after making necessary evaluations
  • involved in hiring activities for the TO and mentoring of TO team members
  • pro-actively seeks to make continuous improvements to Test coverage, execution and automation
  • is results oriented and has a high degree of accountability, commitment and responsibility. The expectation is that involving a TA in a project is a guarantee of obtaining positive outcomes
  • participates in test planning for all products handled by the TO and owns the test artifacts such as test specs, code, etc.
  • Growth upwards from a TA level is towards a more senior role with wider scope of activity & influence across the organization. Needless to state the obvious, there is considerable enhancement in responsibilities and charter as progress is made upwards on the growth path
Some of the attributes expected of a Test Architect
  • Extensive Technical skills covering Product, Technologies and Competitive knowledge. Sound knowledge of domain / areas being handled is essential. Its not sufficient to be a specialist in any one area or technology and requires a wide and fairly deep understanding of a gamut of technologies and tools
  • Knowledge of current industry wide Quality & Test processes and practices, Tools and techniques
  • Ability to work with teams. This point cannot be emphasized enough since at this level, the last thing that would be acceptable is silo behavior or merely trying to be an individual star performer. Being able to get the team to perform at an outstanding level is absolutely essential here. The “ability to influence” despite not having direct reporting relationships is very key. In this position, a high EQ is as much a necessity as a high IQ. The ability to collaborate and co-operate is important
  • Excellent communication skills – within and outside of the TO, across teams, with customers – both horizontally and vertically, is important. Effective negotiation skills are very important too.
  • Another facet that is extremely important is an excellent working relationship with the Manager. No i don't say this because i'm viewed as being on the Management side ! The fact is to be a successful TA, requires working in tandem and close co-operation with Management, keeping Management abreast and updated of developments, seeking and providing inputs and feedback, regular reporting, etc. is very important. This attribute cannot be stressed enough
  • Ability to focus and prioritize is important. Understanding the distinction between the urgent and the important and effectively prioritizing tasks is key
  • Needs to focus on the explicit & implicit customer / user needs
  • Self-management is a key attribute expected of a TA. Being able to work without the need for follow-up or “too much” management is important. The TA should be self-motivated and a self-starter. No, this does not absolve the Manager of the responsibilities of managing the TA as needed !, but a TA should require very little following up to get things done. The expectation is when a TA is assigned to a product, project or specific area, positive & agreed upon results are guaranteed almost always
  • Ability to motivate self and others is important. Also, vital is being able to set a good example for the other members of the TO to follow
  • Ability to set goals is also key. In many instances, the TA will need to define and set goals including stretch-goals as appropriate
  • Patience and a touch of humility is valuable, especially in all dealings with team members. This is especially true when trying to mentor or guide other team members, the ability to articulate in ways that are understood by the listener at their level is necessary while also possessing good listening skills. The humility to acknowledge need for continuous learning and to undertake a program of learning to constantly update skills and keep abreast of current developments in the industry is vital
  • Ability to strategize and look ahead and at the big picture
  • A great deal of maturity, accountability, high degree of integrity, highest levels of pro-active behavior, ability to take initiative and professional behavior is naturally expected of a TA
  • Sound Project Management abilities is important
  • Software Analysis & Design knowledge/experience is needed while also having a solid background in Software Quality & Testing. Must have hands-on experience having performed both functional and non-functional testing and be able to review requirements, design and even code as needed
Am hoping the above is useful in gaining a general understanding of the Test Architect role and some of the expectations surrounding this position. The above list is in no way complete nor a full representation of the responsibilities / requirements of the Test Architect role. Each organization and even groups within the larger organization would have its own expectations that form part of the Test Architect's charter. However, most or all of the elements listed above would be present in one form or the other.

Signing-off this post with a short quote, "Successful people don't do great things, they only do small things in a great way."

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