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  • March 27, 2018

The Domino Effect of a Positive Change

Manuel Angel Castillo
LAD Employer Branding Lead

For Leonardo, a change in his career was much needed. “At my previous job I felt like I was stuck in local projects,” he confides. Fortunately, an opportunity to join Oracle as part of the Fusion Apps team in Sao Paulo came his way. This positive change not only brought along excitement and career growth, but also a series of consequential changes that would have a positive impact on people in Brazil and beyond.

As a CX Specialist and Service Designer, Leonardo works with clients and partners to help them implement new Cloud solutions. His expertise allows him to train others so they can make positive changes to clients’ business. “I’m the guy that likes to meet people and discover new cultures, so I was pleasantly surprised when on my third month at Oracle I was sent to the Netherlands—my first experience training people from another country” Leonardo shares.

When it comes to Oracle Partners, Leonardo teaches them how to better implement Cloud CX Applications, using empathy, collaboration and experimentation to create strategies that can lead to creative problem solving and better results across the board. These strategies are created by combining tech skills with soft skills, such as complex problem solving, critical thinking, creativity and service orientation. With this process, he’s allowed Oracle Partners to have an innovative sales approach, to improve their go-to-market offerings, and to elevate their customer’s business.

But Leonardo’s expertise isn’t only focused on changing the way business is made, but on how children learn. As an Oracle Volunteer, Leonardo applies Design Thinking to create learning experiences for children in Brazil. “We help children to collaboratively find problems they could solve with technology, then we help them to create empathic solutions based on our technology” Leonardo explains.

One positive change, as it turns out, can lead to a series of other positive changes that have a great impact (sometimes even greater than we think). If you want to make an impact like Leonardo, Oracle is the place to do it. Visit oracle.com/careers today and browse our open positions for talented, driven technology professionals. This is your opportunity to create the future with us.

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