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Mental Health Matters: Creating a Workplace Where Everyone Feels Supported

Orcale's Mental Health Matters Panel with BEST (Blacks Excelling in Sales and Technology) Every 40 seconds someone loses their life to suicide.

This staggering statistic is why the theme of this year’s World Mental Health Day is suicide prevention. The world is coming together in an effort to improve mental health awareness and let people who are struggling know that they are not alone.

As an employer of more than 136,000 people around the world, we take mental health seriously—whether it’s supporting our people, helping them manage the needs of their family, or using our technology to make a sustainable change in the world at large.

Embracing Mental Health at Work

We caught up with Carolina Junqueira, Labor Medical Doctor in Oracle Brazil, to find out how she thinks employers can play a significant role in the mental wellbeing of their employees. She was quick to stress the importance of removing the stigma around mental health at work.

“As a society, we must learn to see the complete picture of a person. Physical health is just one piece of the puzzle. Mental health is an important part of everyone’s life that needs to be acknowledged,” Carolina explains.

“From a work perspective, mental health is strongly linked to productivity. If we want to bring out the best in people, we must normalize these issues and create a work environment that actually embraces them.”

So, what is Oracle doing to promote a positive attitude to mental health at work? Here’s a sample of just some of the ways we’re helping our employees around the world to feel supported.

  • Our Employee Assistance Program offers 24/7 confidential support. This service is also available to employee’s families. Covering a wide range of issues including stress, depression, family problems, and addiction, this free service offers counselling sessions as well as personal assessments and referrals.
  • Wellness activities like healthy eating workshops, desk yoga, meditation, resilience training, exercise classes, and mental health webcasts provide a source of stress relief and mental health education to our employees.
  • Our Live and Work Well website provides interactive benefits and tools that can help you achieve harmony throughout your work, health, and life.
  • Employees can take advantage of our Wellness Coaching and avail of free health risk assessments.
  • A diverse range of medical plans provide coverage for mental health and behavioral issues.

Beyond formal programs, Carolina notes the critical role that managers can play in an employee’s wellbeing—especially when it comes to noticing that something isn’t quite right.

“Managers need to be like a “health eye” for their team. Whether it’s noticing behavioural changes and recommending available resources, or simply advocating time for wellness, I believe managers can make the total difference in the workplace.”

Increasing Access to Mental Health Support through Oracle Technology

We’re not just taking action in the office. Our advances in the cloud are helping the UK-based charity, Turning Point, to effectively treat more people who are struggling with mental health and addiction issues. The charity’s main goal is simple: to save lives. Here’s how they’re doing it.

  • Mental health assessments: Oracle Service Cloud gives caregivers immediate access to a patient’s family medical history, prescription drug usage, and past treatments—information that’s often critical to a correct diagnosis. This is also helping medical staff provide remote diagnoses in times of emergency.
  • Swifter access to treatment: Oracle Service Cloud is massively increasing access to mental health treatment by bypassing the UK’s long referral process. This has seen patient wait times drop from about four weeks to as little as two days.
  • The latest information: Using Oracle Content and Experience Cloud, medical staff in different locations can stay up-to-date with the toxicity of ever-changing street drugs. Instant access to this kind of knowledge is the difference between life and death for many.
  • Chatbots: Built on Oracle Mobile Cloud, chatbots use machine learning to offer patients medical advice anytime, anywhere. For example, someone who begins to suffer an anxiety attack while stuck in a meeting can have a text conversation with a chatbot that reminds him to apply helpful relaxation techniques.

Making a Difference Together

For World Mental Health Day, all it takes for you to play your part is a simple gesture: taking 40 seconds of action. Maybe you’ll use that time to start an honest conversation with someone you trust. Maybe you’ll take 40 seconds to reach out to someone who you think is struggling. It could even just be taking the time to share this blog post with your followers on social media.

Whatever your 40 second act may be, it makes a difference. Together we can work towards building a society where everyone feels safe asking for help.


Pictured above is a photo from Oracle's Mental Health Matters event, held in partnership with BEST (Blacks Excelling in Sales and Technology) at our Chicago office. Photo courtesy of https://chaunciavphotography.com/

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