By Jimgris-Oracle on Oct 28, 2008
There is so much to say about that quote. I think it's anti-intuitive for many people, which is probably why many miss it. But what I love is that it's just liberating. If this is true, and if much of Toyota's success is based on everyone being responsible for innovation, then I find that inspiring. Empowering. It means that innovation is not exclusive. It's not necessarily only locked inside the special people with big names, big titles, big brains, big megaphones, or big salaries. How utterly democratic. That's not at all how innovation is generally characterized, though. Be careful what you read.
So, will the American auto companies eventually get this? I think they will. It's cool to see Ford getting back into the quality game -- Ford gains on Toyota -- the Toyota way -- now so things may be changing. This bit about companies trying to leverage the Toyota manufacturing system is really interesting to me. It seems difficult to implement because it's such a different way of thinking, but extreme circumstances are also efficient focusing mechanisms. People get back to basics because they have no choice. That's where Toyota's system came from, actually -- a group of people who built a company during difficult times.
As soon as I read these new links (thanks for the pointers, Chris), I thought about how the Toyota production system is open source, basically, and how leading FOSS developers embrace the very same principles of incremental improvement. Just see Linus Torvalds here and here for one obvious and high profile example, but any reading of open source culture and software development methodologies will bubble up many interesting associations.
Everything tagged Toyota here.