Sunday Feb 15, 2009

Transparent Leadership Obvious to Everyone

Japan Airline Boss Sets Exec Example (CBS Evening News). Here`s another great report about Haruka Nishimatsu`s leadership at Japan Airlines. There`s nothing complicated here. This should be recognizable to everyone who works for a living -- those who earn their way every day. It`s leadership. Many leaders brand themselves special and leadership itself as some special art that only a few can master. I think that`s propaganda. The best leaders grow from the bottom up, they continually earn their support serving the community from which they came, and they don`t distance themselves from everyone once they attain their status. Simple. Nishimatsu is rare. So is leadership.

JAL tag here on this blog. JAL tag on delicious.

Saturday Jan 03, 2009

Asserting Responsibility

Sink or swim: Haruka Nishimatsu, chief executive Japan Airlines: "Nishimatsu says that in the big picture, JAL's change process has to be much more than just talk - Asia's biggest airline needs to genuinely be overhauled. While some say his plan does not go far enough, particularly in terms of job cuts, Nishimatsu says pragmatism must be adhered to. He also insists that if his targets are not met that he will take full responsibility. 'If you were to ask is this the perfect, completely realisable cost-cutting plan, then that is a very difficult thing to declare,' he says. 'But if we don't achieve our targets, I do not intend to stay on.' "

A leader asserting ... responsibility? I find that especially shocking. Usually leaders spin, deflect, duck, attack, point fingers, lie, and steal. And they usually get away with it, too. I don`t see very many people leading by example these days, do you? And I don`t see very many leaders emerging from real communities of people engaged in direct action, do you? I`m talking about people who actually work not just talk. These people are obvious on every project. They are the leaders even though they don`t have the title and most times never get the title. That`s unfortunate. It seems to me that the era of the experts and special people spinning us like sheep should be over. Humor me. I can dream, can`t I? But is that happening at JAL? Can it happen in government too?

Tuesday Dec 30, 2008

Real Leadership Starts with Real Action

I find most conversations about "leadership" little more than meaningless chit-chat. A waste of time. Talk is cheap. Just ignore it. Action speaks clearly. With that in mind, watch this CNN clip of Japan Airlines CEO Haruka Nishimatsu's attempt to manage his company through tough times -- Evolving Excellence: $20 Billion Company CEO ... Takes the Bus. (Video: here, here,)

What do you think? I've watched the darn thing a dozen times. I can't get enough. It's an inspiration. Yet, it's so stupidly simple. And it speaks quite clearly about this guy's priorities and those of his company. Can you imagine in your wildest dreams business, labor, and political leaders in modern America following this reality of leadership? Yah, I doubt it too.

Now, some of this is cultural in that the distribution of wealth in Japan is not nearly as insane as it is in the United States, and the so-called "talent" market in Japan is nothing like it is in the West as well. The Japanese think very differently about individual talent and its value in relation to an overall organization. It's difficult to explain, but I see it everywhere around here. And I can see both good and bad in it as well. So, I'm not saying that the Japanese know best in all cases. They don't. Neither do we, actually, but we tend to not recognize that. But I do find it remarkable that this story in Japan is really not a big deal at all. Should it be? Regardless of the obvious cultural differences, the United States may be forced to make some cultural changes like these in the near future. It will be fascinating to see how the country deals with it. Is all that "talent" worth all that cash? If it is, so be it. I'm all for paying for the best. But if not, can we finally recognize it, please? Can this be any more obvious now? So far the solution is simply to raid the pockets of us regular people to save all the experts and billionaires with a never ending series of bailouts. How long that will last who knows. I suspect not for very long before people get really pissed, but what do I know. I'm nobody. I have no power. I'm not special in that system, and don't think for a minute that that doesn't get me very down at times. I know, I know ... Obama is going to save us. Right. Got it.

Oh, and by the way, when I travel throughout Asia for Sun, Japan Airlines is always an option for obvious reasons. They fly there a lot. And I generally choose based on times and prices, etc -- just like everyone else (well, everyone else who flies 3rd class, I mean). So, do you think knowing that JAL's CEO is taking the freaking bus to work hanging on to the damn strap like I do and making less money than his pilots will affect my decision to choose an airline? You can absolutely count on it. Never mind that the service on JAL (and most Asian airlines) is vastly superior to every single American and European carrier in the air, I'm talking this guy's plane because he's talking the bus. Period. And Nishimatsu didn't initiate this no-frills style of management when the U.S. fell off the financial cliff a few months ago. Nope. He started a couple of years ago. Anyway, I gotta calm down. Here are some related links talking about this issue. Good stuff. All worth a read if you are just a regular working stiff trying to figure out how to retire and put your kid through college.

Ah, one more thing before I forget. And this is a big deal. If you want to build community in this new era -- one where the people have more of a voice than ever before -- do what Nishimatsu-san does. It's required. How else would you have any credibility whatsoever?
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