Transparent Leadership Obvious to Everyone

Japan Airline Boss Sets Exec Example (CBS Evening News). Here`s another great report about Haruka Nishimatsu`s leadership at Japan Airlines. There`s nothing complicated here. This should be recognizable to everyone who works for a living -- those who earn their way every day. It`s leadership. Many leaders brand themselves special and leadership itself as some special art that only a few can master. I think that`s propaganda. The best leaders grow from the bottom up, they continually earn their support serving the community from which they came, and they don`t distance themselves from everyone once they attain their status. Simple. Nishimatsu is rare. So is leadership.

JAL tag here on this blog. JAL tag on delicious.

Comments:

I love JAL, and I love them even more now. Haruka Nishimatsu san seems to have his head on straight and leading the way for CEO's everywhere. Wonder if they all will follow his lead or fail?

He seems to be very in-tuned with the company and it's people. I have read other things about him in the past so this is not something he has just started. He has been doing good things for years with little to no credit from the west.

Gokouun o inorimasu Haruka Nishimatsu!

Posted by David Vasta on February 16, 2009 at 01:44 AM JST #

hey, David ... I think he can surely be a lesson in the west but probably here in Japan, too. What I like about what I read on him is that it's all about getting the basics right -- and \*everyone\* knows what the basics are in any given organization. Also, he's clearly reflecting the attitude of a small business person with pride of ownership and excellence in craftsmanship. That's what is so interesting in this story because it's applied to a large, multinational corporation.

Posted by jimgris on February 16, 2009 at 08:12 AM JST #

I can tell you first hand. When I used to fly in and out of Japan I looked forward to getting on a 100% JAL flight. The service was second to none. The staff was always happy, even when their English was choppy, they made up for it in smiles and great, and I mean great service. I have one flight I can still remember from Tokyo to Fukuoka, and I was one of maybe 40 people on the plane, so pretty empty. There was always someone within 5 feet of me asking if I needed anything bringing me items, for a 1.5 hour flight it was the best flight of my life on JAL! It was GENKI!

I am trying to find more on Haruka Nishimatsu, and can't. Maybe it's time for a book. Americans love a book about success.

Posted by David Vasta on February 16, 2009 at 09:47 PM JST #

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