- User research on the cheap -- or even free :)
- Best practices for Persona development
- How do you report out user research results?
- What books would I recommend?
- When to use each user research method
- Getting stakeholder feedback on the impact of your research
- The Bell Curve -- is user experience evaluation a craft or a science?
- Presenting user research findings
- Something weird is happening with my research
- Social "payment"? Awk-ward!
I am a Senior Principal User Researcher in Oracle's Middleware division. Essentially, I work with users, customers, and consumers, to try to make the software we create easier for you to use.