By Kem Butller-Oracle on Aug 03, 2011
By Bob Monahan, Sr. Director Oracle JD Edwards Applications Strategy and Product Management
In the last several months I have met with many customers who ask the same question regarding upgrading their current JD Edwards World or EnterpriseOne release: should I upgrade to the current release or wait for the next release. This is a very key question as it begins to form the basis of a larger overall upgrade planning strategy looking many years into the future.
Clearly there is no single answer that applies to every customer. Many factors outside of specific software functionality need to be considered as part of the upgrade and timing decision such as plans around hardware and infrastructure, current release support timelines, the business culture of being an early release adopter, financial budgets and availability of funds, cyclical busy times of the business, and other strategic business projects competing for the same resources just to name a few.
Many customers considering upgrading today have asked why move now since Premier Support for JDE World A9.2 and JDE EnterpriseOne 9.0 are already more than halfway through their respective Premier Support timelines. The thought was to just wait until the next release comes out to get the most time out of a new Premier Support timeline starting with the GA of the next major releases. However, the problem with waiting is that business conditions or factors mentioned above could change from today and prevent an upgrade when the new releases are available, plus many of the features available in the now current releases can provide significant and immediate benefits now. Both World and JDE EnterpriseOne are PLANNING major releases in calendar year 2012. Procrastination can sometimes be very hard to overcome.
To address this timing dilemma, JD Edwards listened to our customers and announced in April at the Collaborate User Conference that we are designating major release status to JD Edwards EnterpriseOne Release 9.0, Update 2 and JD Edwards World Release A9.2, Update 1. The result of this designation is that JDE EnterpriseOne 9.0 Update 2 is covered under Premier Support through November 2015, with an optional 3 years through November 2018 for Extended Support. World A9.2, Update 1 is covered under Premier Support through May 2015, with an optional 3 years of Extended Support through May 2015. This change removes the barrier to upgrading now due to a short Premier Support timeline and then having to consider another upgrade maybe two years after going live. Customers now have plenty of time to upgrade to the current and proven releases and then plan evaluate their strategic upgrade plans going forward.
Some customers may view the new capability coming in the next major releases (available on-line through My Oracle Support via the Electronic Upgrade Value Proposition Tool) as key business value drivers and decide to upgrade directly to the next major release. However, these customers should still consider starting with upgrade planning (net change evaluation, the need to forward fit custom modifications, end user training, technology stack upgrades…) with the current releases. This is all work that needs to be done so why not start now. Then applying the update to go from the current releases of World and EnterpriseOne to the next major releases will be a much smaller part of an overall upgrade project. Bottom line: there is much you can be doing now even in a test environment so don’t put all of the work off waiting for the next releases.
World customers have one additional consideration- stay on World and upgrade to the next major release, or migrate to JDE EnterpriseOne. Again, this your choice based on what you believe best meets the needs of your business. We have published a World To EnterpriseOne Upgrade Advisor on My Oracle Support to help with this evaluation as well.
We can also work with you or your implementation partner to answer questions on this important decision. Please let us know if we can help. And thanks for being an Oracle customer.