Monday Feb 16, 2015

It’s the Best of Times for Oracle JD Edwards Partners: JD Edwards Puts a Spotlight on Global Partner Excellence

Partners play an important role in Oracle’s JD Edwards ecosystem. They collaborate with JD Edwards on many levels from sales leadership to successful customer implementations. The closeness and productiveness of these relationships developed over many years was in evidence at the recently concluded sixth annual JD Edwards Summit conference.

 To acknowledge the importance of our partners, we announced the winners of the JD Edwards Partner Excellence Award at Summit 2015. Partners were nominated for their creative contributions in solving real-world customer challenges and for their development and deployment of JD Edwards applications.

Annual JD Edwards Partner Conference Showcases Partner Excellence

The JD Edwards award selection team was overwhelmed with the number of nominations for these awards; this fact is in itself an acknowledgement of the importance and achievements of JD Edwards partners.

The awards were presented during the Summit 2015 awards ceremony on Wednesday, February 4, 2015 at Omni Interlocken Hotel and Resort in Broomfield, CO. Recognition went to partner solutions and best practices for innovative and successful uses of Oracle JD Edwards applications. Honorees demonstrated excellence in multiple categories including sales, marketing, cloud deployment, vertical industry solutions, and innovation. The recipients represent Oracle PartnerNetwork members from around the world.

The 2015 Awards recognized 21 Oracle partners, across 13 solution and momentum categories. Recipients included:

• Regional License Revenue Production – Global – IBM

• Regional License Revenue Production – EMEA – Redfaire

• Regional License Revenue Production – North America – CSS International, Inc.

• Regional License Revenue Production – Asia-Pacific – UXC Red Rock Consulting • Cloud Integration – The MASYC Group, Inc.

• Cloud Deployment and Offerings – Syntax

• Creative Marketing – Denovo

• Innovation – New Technology – Guidewire Software and Elephant Head

• Vertical Industry Breakout Execution – Cadran Consultancy b.v.

• New Hire Development – L&T Infotech

• Upgrades – Grant Thornton LLP

• Customers Reinvesting in JD Edwards – WhiteLight Group, LLC

• Support of Customer User Groups – Corning Data Services, Inc.

• Best Success Story – Cyret Technologies

• Best Success Story – ITCROSS

• Best Success Story – iSP3 Solution Providers Inc.

• Best Success Story – Terillium Inc.

• Best Success Story – Tata Consultancy Services Limited

• Year-Round Success Story Nominations – KPIT Technologies Ltd.

• Sales Enablement – Emerald Cube Solutions, LLC

During the awards ceremony, John Schiff, Vice President JD Edwards, conveyed appreciation from the JD Edwards executive team for the contributions made by JD Edwards partners on a daily basis. “We are pleased to honor the innovation, dedication and excellence that the JD Edwards Partner Excellence Award winners have demonstrated over the past year.” He went on to explain, “these partners demonstrate their commitment each year for original technologies and unique approaches to solving real world client challenges. The submissions we received this year illustrate the passion and pride our partners have in working with Oracle to deliver JD Edwards customers winning, proven solutions to solve their most critical business challenges.”

Acknowledgement also came from Terri Hall, Group Vice President, NAS Alliances and Innovative Client Services. "The JD Edwards Partner Excellence Awards recognize the innovative solutions and business achievements of partners within the Oracle PartnerNetwork. The growing number of nominations for award categories is evidence of the enthusiasm, success, and pride Oracle JD Edwards partners have for their solutions. The Oracle PartnerNetwork remains a valuable asset to Oracle, its partners, and our customers, and we will continue to work closely with partners to deliver solutions that JD Edwards customers need."

Don’t forget Lyle’s challenge! Each partner should encourage our JD Edwards customers to become “more Social” by connecting to our JD Edwards channels on LinkedIn, Twitter, or the JD Edwards Blog. Please ask your customers to follow @OracleJDEdwards and @lyleekdahl on Twitter. Join our LinkedIn profile for customers at J.D. Edwards Professionals. And read our Oracle blog from JD Edwards Attitude@Altitude.

The JD Edwards Summit 2015 was a resounding success in many ways. Honoring partner successes and achievements took the conference experience to a new level for all attendees. There is much to look forward for the JD Edwards Summit 2016 with many more innovative partner solutions and sales successes to celebrate.

Friday Oct 31, 2014

Internet of Things— Superfood for your Business

By Ward Quarles - JD Edwards Director

Popeye is depicted as capable of creating solutions to problems that everyone else thought were insurmountable. After consuming his superfood, spinach, solutions were possible because of his superhuman strength.  Will the Internet of Things become superfood to our businesses?

The Internet of Things (IoT) is the next frontier in technology and business development. JD Edwards customers are exploring IoT technologies that allow them to capture, transmit and analyze an unprecedented amount of data, much of which was trapped in their ERP systems. More importantly, these customers are looking for ways to use this data to improve or even radically change their business, and to combine operations technology with information technology to learn something new. The IoT could supercharge any vertical market using JD Edwards EnterpriseOne applications.

Oracle’s JD Edwards Internet of Things platform delivers an integrated, secure, and comprehensive solution. Just as JD Edwards EnterpriseOne applications help organizations improve their business results, data collected from an organizations business process using an IoT strategy enables organizations to further extend value to their company assets, manufacturing operations, projects and services, and supply chain.

It’s easy to see how an integrated, connected JD Edwards system leveraging IoT technology will create a competitive advantage. Maybe even more compelling than the leafy greens that gave Popeye his strength.

Read Lyle Ekdahl's blog on Forbes

Watch JD Edwards IoT

Tuesday Jul 08, 2014

Part 2 of 5 By Lyle Ekdahl: JDE 5G - What Is It and Do I Even Care?

By Lyle Ekdahl - Oracle JD Edwards Sr. Vice President General Manager

In my last post on Oracle’s JD Edwards 5th Generation, I introduced a world in digital overdrive, where almost everything is connected, interacting, or embedded with digital technologies.  You don’t have to look too far into the distance to see that the lines between work and play, professional and personal life are becoming more and more blurred as a new generation of workers brings its own unique digital experience and new expectations into the work place.  I also shared the concept of the generations of JD Edwards and that we are entering an era we will call JDE 5G or 5th generation.  JDE 5G is all about making the necessary changes in how we operate and in what we deliver to address these shifts in our world so that we might seize opportunities that this change will expose.

First, what will we deliver as JDE 5G?  JD Edwards has always had a design center and corresponding architecture that allowed us – Oracle’s JD Edwards Development, our customers, and our partners – to evolve.  Just as the JD Edwards architecture has evolved from mini-computer to client server to initial web application to modern Cloud SOA/Standards, for JDE 5G we are leveraging our architectural strengths to evolve to the next-generation platform that supports this changing landscape of users, clients and enterprise system requirements.  

The JD Edwards ecosystem has benefited from all of the technologies that we have built or incorporated into our architecture during our history (e.g., enterprise class security, scalability, agile deployment, change management, etc.). Going forward, our architecture coupled with latest innovations will address the following needs: 

• Mobile access as the predominant access point. Mobile apps will be simple, context- and task-based apps that go to the point of process, virtually wherever the user may be.

• There will still be a need for desktop based applications.  And at the desktop we are increasingly enabling pervasive personalization of the software. Users will create their own apps (CYOA) on the fly. The software will be easily adaptable to maximize efficiency and effectiveness, allowing people to work the way they want and flexing for the business while still maintaining process structure.

• Full deployment options, on premise, in the cloud, and at many points in between.  I am often asked, “When will JD Edwards be in the cloud?”  I’m here to tell you–and the world– JD Edwards IS in the cloud today with dozens of partners and hundreds if not thousands of customers running JD Edwards in private, public and hybrid clouds. The go-forward requirement and responsibility for my team is to drive the complexity out of the software and therefore the costs out of operations to eliminate the friction from these choices. 

• New and emerging device types are exploding onto the scene and just as quickly are becoming mainstream.  These new “clients” must be included as first-class citizens of within the JD Edwards architecture: Most notably beacons, sensors, wearables, and other machine-to-machine devices (aka Internet of Things).

The Oracle’s JD Edwards development team cannot build every app. The JD Edwards development team is focusing, based on our differentiated vertical markets, on the application content we deliver.  Additionally we can evolve and expose the platform to enable our customers and partners to easily build, deploy, and upgrade the applications they need.  This is where the Design Time at Run Time and the Interface layers shine and make this process simple.   

So how are we going to tackle this big shift?  With passion, excitement and vision! 

. . . And by taking the lead within our own business unit, embracing emerging disruptive technologies to the extent possible, breaking the ground for you. We will incorporate our learning and experience into the solutions we bring to you and the market. 

Our vision includes an “all in” commitment to our strategy – and we are laser-focused.  There are hundreds, if not thousands of things we could think about, explore, and invest in. But if we chase every good idea, we will miss this amazing opportunity that is before us.  

 My intent is that our focus on our future strategy will be pervasive and a part of our very fiber! 

In Part 3 of the 5G series I will explore the expected results of the digital overdrive era and the impact it will have on our economy. 

Wednesday Jul 02, 2014

The JD Edwards EnterpriseOne Accreditation path is now live!

By Kathie Simpson | Oracle Senior Principal Proactive Support Engineer

The Accreditation program series is designed to help Oracle customers increase their expertise with My Oracle Support core functions and build their skills to better leverage product solutions, tools, and knowledge. The program is targeted to customers and partners who actively use My Oracle Support and Oracle products, including JD Edwards EnterpriseOne. The content is focused on building skills around best practices, recommendations, and tools enablement. The EnterpriseOne path will help you to stay informed, find answers and make use of available tools when working on EnterpriseOne projects or diagnosing issues.

A user may choose to pursue My Oracle Support Accreditation for some or all of these reasons: 

  • Fully leverage support  capabilities delivered in My Oracle Support (MOS) - You've been using MOS and want to be sure you are taking advantage of the core functions in your business. The Level 1 Accreditation for My Oracle Support will refresh and test your skills for this.
  • Fully leverage EnterpriseOne capabilities - You've been using MOS actively and want to be sure you are taking advantage of EnterpriseOne-specific tools and resources to work more efficiently and proactively. The Level 2 Accreditation for EnterpriseOne will refresh and test your skills for this.
  • Add best practices to your feature knowledge – the accreditation modules focus on specific business examples of the features (including things like stay informed, implementations, patching, etc.) to help you understand how/when to use them, including easy-to-implement suggestions that can enhance the value of the feature.
  • Take advantage of product expertise - the use cases, examples, and user types come directly from the Support team's product knowledge and experience in working with customers.
  • Efficiency with Oracle tools - spend time on your primary business role and accomplish your tasks more quickly. You have to get as much done each day as you can and want to streamline your process. This is our focus when developing the paths and content.
Start with the "My Oracle Support Accreditation - Series Index" (Doc ID 1583898.1) to launch the "My Oracle Support Accreditation Series - Level 1 My Oracle Support" (Doc ID 1579751.1) which focuses on My Oracle support core functions such as Support Identifiers and Service Request best practices. 
When you've completed the Level 1 path, please continue on to the "My Oracle Support Accreditation Series - JD Edwards EnterpriseOne" (Doc ID 1625633.1) to refresh your working knowledge and become accredited for EnterpriseOne on these topics:
  • Staying Informed about EnterpriseOne
  • EnterpriseOne Support Tools Overview
  • Troubleshooting
  • Install, Upgrade and Migrate
  • Patching
  • Globalizations
  • Investigating Performance Issues
  • Additional Tools and Resources 

Note: There is no cost associated with any of the My Oracle Support Accredited courses or exams. All accreditation content is provided as part of your support plan.


Monday Jun 23, 2014

Delivering Real-time JD Edwards Analytics with Oracle Database In-Memory

By Ward Quarles - Oracle JD Edwards Product Strategy Director 


Are your internal and external constituents demanding instantaneous information? With the availability of Oracle Database 12c In-Memory, world-class technologies are available for JD Edwards’s users. Leverage optimized in-memory capabilities across applications, middleware, databases, and systems to transform your hyper-connected, mobile and social business into a “real time enterprise” and revolutionize business insight, communications and collaborative business processes.

Oracle Database In-Memory transparently extends the power of Oracle Database 12c to enable organizations to discover business insights and analytics in real-time while simultaneously increasing transactional performance.  With Oracle Database In-Memory, users can get immediate answers to business questions that previously took hours to obtain and business insight never before possible.

Can every JD Edwards customer benefit from in-memory? Your enterprises will quickly make data-driven decisions, respond instantly to customer demands, and continuously optimize business processes to maximize profitability. JD Edwards customers who have deployed applications on Oracle database technology can dramatically expand the value of these applications by delivering instant answers to any business question. Consumers expect immediate response and an “always online” style of interaction. Oracle Database In-Memory, an option to Oracle Database, makes these desires a reality.

What changes are required to adopt the new technology? Oracle Database In-Memory delivers leading-edge performance without restricted functionality, and without increasing complexity or risk. Deploying Oracle Database In-Memory with virtually any existing Oracle Database-compatible application is as easy as flipping a switch—no application changes are required.

Benefits for JD Edwards customers include:

1. Faster Decision-Making – Oracle Database In-Memory implements leading-edge columnar data processing to accelerate analytics, increasing the number of data values analyzed per second while providing answers instantly that would take minutes or hours to obtain.

2. Easily Adopted – Existing Oracle database applications simply need to identify the data to place in-memory to run dramatically faster. It couldn’t be easier.  Your JD Edwards application developers don’t need to change the application or learn new programming techniques to adopt Oracle Database In-Memory.

With in-memory solutions, you will run your business differently, ask more questions and change your business processes resulting in a quicker understanding of real time data. Iterative analysis that would historically take hours now takes minutes or seconds to process. JD Edwards applications can access strategic data instantaneously.  And it is Cloud ready. 

As soon as Oracle Database 12c In-Memory becomes generally available, we will post again with links to specific JD Edwards and Oracle Database 12c In-Memory documents. 

Watch Larry Ellison’s prelaunch video here

Learn more

Monday Jun 16, 2014

Part 1 of 5 By Lyle Ekdahl: JDE 5G – What is it, and do I even care?

Part 1 of 5

JDE 5G – What is it, and do I even care?

If you attended Quest Collaborate 2014 this year and caught the JD Edwards keynote session, you heard the term JDE 5G used for the first time in a public forum. I used the term to describe JD Edwards’ approach to the market, our products and our organizational processes. The fact is that we are at the genesis of Oracle’s JD Edwards’ fifth generation!

So what are the 5 generations you ask?

Generations 1 through 5 mirror the major corporate stages and product changes that we have gone through during our 37 + year history. Let’s review them:

1G – JD Edwards as an independent software company from inception through to a publically traded company on the stock exchange  (Ok I’ll admit this is a very long generation, but stay with me.)

2G – JD Edwards as a set of product lines after acquisition by PeopleSoft (by contrast a short generation)

3G –JD Edwards product division in its early days after being acquired by Oracle

4G – Game changing Oracle’s JD Edwards EnterpriseOne and Oracle’s JD Edwards World software releases 9.x introduced to the market 

5G – Is right NOW!

With that brief review of our history, what’s really important, what really matters to you is the NOW of it.  Because right now disruptive technologies are dramatically changing business, and we plan to lead in the delivery of next generation ERP solutions that leverage technology to position your business for success and leadership.

So what’s different now? If you really think about it, in many ways the processes you have used in business have remained pretty static, and we have applied technology to those stable processes over many years (since the beginning of the industrial revolution).  The business you were in and the processes did not dramatically change because of technology.

What has changed in the recent past is core ERP has become a commoditized offering, with some innovations in the areas of:

Targeted big data applications and related analytics Select mobile apps on select mobile devices

Limited real time collaboration with employees & trading partners

Improved user experience

IT beginning to support BYOD

Organizations embracing cloud

JD Edwards has demonstrated that we can and do support these innovations of modern ERP – and often, we are leading and innovating well ahead of the crowd.

We are also acutely aware of the new advances in technology and the implications for us. In response, we have formulated our 5th generation vision for JD Edwards.

I envision the future transformation of the current state of ERP where technology will literally shape the future of business in new and transformative ways. This future state is the dynamic intersection of processes technology, product and people in ways not possible before the digital overdrive era that we are entering.

How so you ask? Traditionally technology has been layered on top of existing business processes to speed them up and enable them linearly.  In 5G, technology, processes, product and people truly become entwined, more systemically……to enable never before realized benefits and emergent value.

The new technologies combined with a new generation of workers have and will continue to drive dramatic changes, completely reshaping how we interact, and more importantly ENGAGE with our employees, partners and customers. 

Part 2 of this series will explore in more detail what business requirements 5G will address and what the resulting world might look like. 

Thursday Jun 12, 2014

ERP in a Flash! Latest News on JD Edwards and Oracle VM Templates

Oracle Announces the Availability of Oracle VM Templates for JD Edwards EnterpriseOne 9.1 Update 2 and Tools 9.1 Update 4.4

Continuing the commitment to rapid and predictable deployments of JD Edwards EnterpriseOne, Oracle announces the general availability of Oracle VM templates for JD Edwards EnterpriseOne Application release 9.1 Update 2 and Tools release 9.1 Update 4.4.

These templates can be used with Oracle VM for x86, on the Oracle Exalogic Elastic Cloud, and on the Oracle Database Machine. Oracle VM Templates for JD Edwards EnterpriseOne accelerate the process of setting up a working environment compared to the traditional installation process. The templates can be a key component to a well-managed cloud infrastructure, allowing system administrators to quickly provision fully functional JD Edwards EnterpriseOne environments for evaluation, development, or production use.

The templates contain preconfigured images of the major JD Edwards EnterpriseOne server components, including:

• Enterprise server

• HTML server

• Database server

• BI Publisher (for use with One View Reporting)

• Business Services Server and ADF Runtime (for use with Mobile Smartphone Applications)

• Application Interface Services (new with this release, for use with Mobile Enterprise Applications)

• Server Manager (new with this release)

The virtual server images are built on a complete Oracle technology stack, including Oracle VM for x86, Oracle Linux, Oracle WebLogic Server, Oracle Database, and Oracle Business Intelligence Publisher. The templates can be installed into an Oracle VM for x86 system running on standard x86 servers, the Oracle Exalogic Elastic Cloud, and the Oracle Database Appliance as a composite “all-in-one” system. The database can be deployed as a fully preconfigured VM template, or it can be deployed to a preexisting database server, for example, the Oracle Exadata Database Machine or the Oracle Database Appliance.

This latest set of templates includes the following applications and technology components:

• JD Edwards EnterpriseOne Applications Release 9.1 Update 2 with ESUs as of April 8, 2014

• JD Edwards EnterpriseOne Tools 9.1 Update 4, maintenance pack 4 (9.1.4.4)

• Oracle Database 12c (12.1.0.1) • Oracle WebLogic Server 12c (12.1.2)

• Oracle Linux 5 Update 8, 64-bit

• Oracle Business Intelligence Publisher 11.1.1.7.1, for use with JD Edwards EnterpriseOne One View Reporting

• JD Edwards EnterpriseOne Business Services Server and Oracle Application Development Framework (ADF) 11.1.1.5, for use with the JD Edwards EnterpriseOne Mobile Applications.

The delivery also includes a JD Edwards EnterpriseOne deployment server preconfigured to match the content of the templates. This edition of the templates also includes enhanced configuration utilities that greatly simplify the process of configuring the templates for deployment into a running system.

The templates are immediately available for download from the Oracle Software Delivery Cloud.

For more information see:

• My Oracle Support article 884592.1

Oracle Technology Network

Friday Nov 22, 2013

Ensure Lower JD Edwards TCO Using Change Assistant!

One of the best and easiest ways to get higher value and to lower the cost associated with managing your JD Edwards software is to leverage JD Edwards EnterpriseOne and World Change Assistant - an awesome tool provided on My Oracle Support.

Change Assistant allows a single point of entry to facilitate administration of software updates & fixes. This application utilizes a navigational tree to help manage your deployment processes and enhance your search capability over Update Center and My Oracle Support information. 

Change Assistant is available to customers on EnterpriseOne release 8.9 and higher.
Features include the following:
  • Defect Category for searching specific defects such as memory and performance concerns
  • Package Details and SAR Details buttons have been added to tabs to allow better content integration
  • Work with Batches buttons have been added to allow editing for better deployment of packages
  • Integrated News & Links for current information regarding downloads and installation guides
  • Advanced Search including: Date Ranges, System Code Searches and Multiple Object Selection
  • Subscriptions utilizing Saved Personal Queries and JD Edwards Pre-Defined Queries
  • Net Change comparing current packages to superceded
  • Integrated Downloading per result page
  • Deployment Features including direct download and deployment of multiple ESUs to selected environments
  • Help - New Enhancements shows all the new enhancements introduced in the version
  • Analyze and Summarize options help determine the deployment impact and consolidates Special Instructions
  • Impact Analysis option automates the Impact Analysis application
  • Visual UDC and Glossary Compare option automates the process to update the Automated Special Instructions
  • Support for deploying Oracle Business Accelerators for JD Edwards EnterpriseOne
  • Enhanced JDBC driver support
  • JDK 1.6 Support
  • Enhanced Support for Locale Preferences
  • Enhanced Business Accelerator Support
  • Batch Deployment Enhancements
Note that Change Assistant also works for Localization. Localization ESUs are grouped on their own, then broken listed by region, country and release.

Installing Change Assistant: 

1) Click here to install the Java SE Runtime Environment 6 Update 24 for 32-bit Windows (i.e., JRE 1.6.0_24). Be sure to install the 32 bit version (i.e. from the list choose Windows Offline Installation, jre-6u24-windows-i586.exe). EnterpriseOne and Change Assistant are 32 bit applications which require the 32 bit version of the JRE. 


If you have not installed the JRE, Change Assistant cannot be launched and executed. 
2) Click here to install and launch the latest version of Change Assistant.

 If you are already using Change Assistant, we would love to hear your comments about how it's working for you!

Monday May 20, 2013

On Economics and Enterprise Software - Comparing Apples to Asparagus

Lyle Ekdahl, Group Vice President General Manager, Oracle’s JD Edwards

“Substitute your lies for fact I can see right through your plastic mac…” The Who

In recent discussions in the board rooms of some of my customers and as discussed in various media outlets from current age Twitter posts to classic WSJ articles, there seems to be a common discussion based on a fundamentally flawed premise. OK you ask, “What the devil are you talking about?” Well, maybe I should start with the basic proposition. “Why would anyone in their right mind pay a vendor $X for a good or service when they can get the exact same thing for $½X?” Why indeed? If people are handing out bowls of free money why would you not want to belly up and drink deep?

Unfortunately that is where the discussion goes awry. As your dad used to tell you, “Money does not grow on trees.” At least I hope that is what he told you. In fact, the reason why the other good or service is cheaper really falls into just a few categories – there a cost advantage, a technology applied, etc. The first category that always needs to be explored is the economic concept of substitutes. Specifically meaning, do two compared products or services have a positive cross elasticity of demand. Classic economic examples are margarine and butter or petroleum and natural gas. Now the substitutability of any two compared goods is always a matter of degrees but if one is really trying to get to the heart of the matter, again why would I pay a premium for one offer over another, you need to start with the concept of the “perfect substitute”. To define the “perfect substitute” is to say that utility is perfectly equal such that the marginal rate of substitution is constant and I would add without any loss in value or increase in risk.

“Why go through that trouble of comparison?” your CFO may say. “Cheaper is good.” That is when you pull out another old adage, “You can have cheap or you can have good, but seldom can you have both.” To put a finer point on it, try this comparison, “ A personal auto and a bus ticket are both transportation and a bus ticket is a lot less than half the price of a car, so why are there so many dang cars on the road?”

The answer of course is utility, or the total satisfaction and or value received in consuming the good or service. Now the classically trained economists are going to jump on this one as they see I equated utility with value. Please keep your Menger, Wieser and Bohm-Bawerk out of this discussion for now. We can address the higher order of mans’ needs and desires in future blog posts.

So now the beef or perhaps the chicken of the matter, let’s take for example the fees associated with Oracle’s JD Edwards maintenance. For theory sake, let’s just say that there were “agents” in the market that make a claim they have a perfect substitute that costs you 50% less. Again intriguing until you break down the actual offer and the utility or value received.

So what do Oracle’s JD Edwards maintenance fees buy you anyway? Well, there are actually multiple categories and layers of valuable deliverables in the offer. The most succinct list of value categories that I can find includes ten as delivered by Oracle’s JD Edwards Development and Support:

1) Future rights to product & technology releases
2) Technical Support (Trouble shooting, issue identification & resolution)
3) Knowledge Base Access (Exposure to the issues and resolution across a broad community – 1000’s of customers)
4) Updates, patches/fixes (Both new features and fixes to bugs)
5) Proactive security, data integrity, performance and scalability testing & resolutions (Yes we are watching what the “hacksters” are attempting and we have your back)
6) Tax, legal and regulatory updates (Yes we are watching what governments are attempting and we have your back)
7) Upgrade Scripts (So that you can exercise your rights)
8) Certifications with New Oracle Products (Oracle buys lots of stuff)
9) Certifications for existing third party products and versions (Have you noticed the rate of change in browsers?)
10) Certifications for new third party products and versions (Yes technology marches on)

A pretty impressive list if I do say so. However, there is one additional factor that needs to get on the table. To oversimplify a bit, JD Edwards’ products come in two chunks– that which is non-compiled and that which is compiled. I bring this up to make sure you are aware that certain functions in the list of ten can ONLY be performed at the factory, so when assessing value and making a comparison be aware of what is and is not possible.

For example, if you are willing to take the 50% off pitch you should be prepared to freeze your technical infrastructure. So to paraphrase Seinfeld’s infamous Soup Nazi, “No new browser for you,” even if it becomes the corporate standard or plugs a security hole.

More later, but for now I will leave you with this thought: have you ever asked yourself what is the difference between a can of chicken purchased at your local grocer conveniently located down the canned meat aisle and that which you can find five rows over in the cat food section? Looks to me like a can of chicken designed for your family’s cacciatore is about two times more expensive then the chicken you put on the floor for Fluffy - Caveat Emptor or perhaps I should say, Bon Appétit.


Tuesday Apr 16, 2013

Did You Miss Collaborate 2013? That's No Reason To Be In The Dark!

Six Major JD Edwards Announcements Made at Collaborate 2013

Collaborate 2013, the annual Quest International independent user group conference, was held in Denver from April 8 – 11, 2013 in Denver, Colorado.  As is the tradition, the JD Edwards team used this venue to make major product announcements to the hundreds of JD Edwards customers and partners that were in attendance.

The announcements include new product announcements, a new tools releases, an exciting new focus initiative and a new website, all designed to provide value to customers, while increasing customer satisfaction and loyalty. 

Learn More About each of the Product Announcements:

  1.  Tools 9.1 Update 3 is now generally available
  2. Oracle VM V5 for JD Edwards EnteprriseOne 9.1
  3. World A9.3 Update 1 is now generally available
  4. Pre-Announcement of In Memory Applications for JD Edwards EnterpriseOne
  5. Extended Support uplift Fees Waived for the 9s Releases
  6. www.runjde.com Launched

ANNOUNCEMENT 1: EnterpriseOne Tools Release 9.1 Update 3 is now generally available

JD Edwards EnterpriseOne Tools 9.1 update 3 (Tools 9.1.3) is the next update release to the groundbreaking Tools 9.1 release which delivered a next generation user experience for JD Edwards EnterpriseOne 9.0 and 9.1 Application releases. 

Background Information

Supporting every JD Edwards EnterpriseOne installation is a JD Edwards EnterpriseOne Tools release which delivers a platform with an innovative user experience, scalability, high performance, security and reliability for the JD Edwards EnterpriseOne application modules. Tools update releases are typically delivered every six to twelve months and contain new feature enhancements, new platform certifications and product maintenance.  This update release includes enhancements to the End User experience and Mobile Solutions, Reporting, and System Administration and Development Tools. 

Tools 9.1 Update 3 continues to enhance the JD Edwards EnterpriseOne End User Experience

· A new iPad application that can be installed directly onto the iPad device, will optimize the EnterpriseOne User Interface for the iPad, and provide interfaces to native device capabilities such as the camera and images.

· A new One View feature, Watchlist, can be used as a "Manage by Exception" solution allowing users to define and monitor key data points over base EnterpriseOne applications and then easily identify and take action when data has exceeded acceptable thresholds.

· A Composite Application Framework which enables an end user to define a multiple frame layout consisting of an EnterpriseOne application, Oracle Business Intelligence reports and external web applications into a single view.

* An intuitive drop down list feature for User Defined Code entry fields that can be used as alternative to the Visual Assist (flashlight search / select dialog).

· Transaction Change Confirmation Warnings which prompt a user when an action could result in data loss or unnecessary database updates.

Tools 9.1 Update 3 continues to enhance the native JD Edwards EnterpriseOne reporting capabilities

  • One View Reports can now be displayed in an EnterpriseOne page, such as the first home page the user is presented with upon login.
  • One View Reports can now be launched in a single step from JD Edwards Menus, Favorites, EnterpriseOne Pages, or even from an external web application.
  • The Embedded BI Publisher reports can now be configured to dynamically select the printer for output as well as output to a combination of different printers and email addresses in a single report.
  • Additional Postscript printer types, including those which do not support a PDF to Postscript conversion on the printer itself, are supported. 

Tools 9.1 Update 3 adds System Administration and Application Development capabilities

· An updated version of the Oracle VM templates for JD Edwards EnterpriseOne includes updated software and new template support for One View Reporting and JD Edwards Mobile applications.

· A simplified process within the Server Manager tool is available for provisioning new JD Edwards EnterpriseOne instances and for cloning existing JD Edwards instances

· Application Development Productivity Improvements including a collapsible group box option within the Forms Design Aid tool and more powerful search capabilities within the toolset.

· Additional security controls are available for users of the JD Edwards EnterpriseOne Smartphone mobile applications.

Key Facts

  • JD Edwards EnterpriseOne Tools 9.1 Update 3 is the second update to Tools 9.1. 
  • Available as part of standard maintenance, JD Edwards EnterpriseOne Tools 9.1 Update 3 is available for Application releases 9.0 (including Updates 1 & 2) and 9.1.
  • JD Edwards EnterpriseOne Tools 9.1 Update 3 is not compatible with Application releases prior to JD Edwards EnterpriseOne Applications 9.0. 

Resources and other information

Announcement 2 – Oracle VM V5 For JD Edwards EnterpriseOne 9.1

Oracle Announces the general availability of Oracle VM templates for JD Edwards EnterpriseOne Application release 9.1 and Tools release 9.1.3. These templates can be used with Oracle VM for x86 version 3.1 or later and on the Oracle Exalogic Elastic Cloud.

Customers can realize significant time and cost savings when they use Oracle VM Templates to install JD Edwards EnterpriseOne.  Not only do the templates speed the implementation process, they dramatically reduce the complexity by reducing the number o f disk and reference materials, and experience/skills  required to successfully complete the task.  These VM templates are one component to the “Innovating for Simplification” initiative that was also launched at Collaborate.  Read more about this here:

Background Information
• My Oracle Support article 884592.1

Oracle VM Templates for JD Edwards EnterpriseOne accelerate the process of setting up a working environment compared to the traditional installation process. The templates contain preconfigured images of the JD Edwards EnterpriseOne enterprise, HTML, and database servers, complete with Linux operating system, Oracle WebLogic Server, and Oracle Database.

The templates can be installed into an Oracle VM for x86 system running on standard x86 servers, the Oracle Exalogic Elastic Cloud, and the Oracle Database Appliance X3-2. The templates can be a key component to a well-managed cloud infrastructure, allowing system administrators to quickly provision fully functional JD Edwards EnterpriseOne environments for evaluation, development, or production use.

The latest set of templates includes the following applications and technology components:

· JD Edwards EnterpriseOne Applications Release 9.1 including ESUs as of February 15, 2013

· JD Edwards EnterpriseOne Tools 9.1 Update 3

· Oracle Database 11g R2 (11.2.0.3)

· Oracle WebLogic Server 11g R1 (10.3.5)

· Oracle Linux 5 Update 8, 64-bit

In addition to the templates for JD Edwards EnterpriseOne enterprise server, HTML server, and database server this release includes two new templates:

· Oracle Business Intelligence Publisher, for use with JD Edwards EnterpriseOne One View Reporting

· JD Edwards EnterpriseOne Business Services Server and Oracle Application Development Framework (ADF), for use with the JD Edwards EnterpriseOne Mobile Applications

The delivery also includes a JD Edwards EnterpriseOne deployment server preconfigured to match the content of the templates.

Resources and other information

Oracle Technology Network

ANNOUNCEMENT 3 - Oracle Announces Oracle’s JD Edwards World Release A9.3 Update 1

JD Edwards World A9.3 Update 1, the first set of significant enhancements for JD Edwards World A9.3, includes enhancements to Financial, Distribution, Manufacturing, Human Capital Management, Reporting, and Technical Foundation applications.

Background Information

Organizations from around the world rely on JD Edwards World applications for their daily business operations. JD Edwards World has long enjoyed a well-earned reputation for robust capability, renowned stability, and a proven low Total Cost of Ownership. Flexibility, strength, simplicity, and consistency continue to be key words for A9.3 Update 1. JD Edwards World builds upon current version A9.3, making user requests a reality with significant enhancements to application capabilities and technology foundation.  Robust and actionable information is delivered through application and reporting enhancements, reduced costs through streamlined processes, improved control through robust security and increased visibility of processes, and continued commitment to globalization through availability of double-byte language support.

A9.3 Update 1 delivers robust and actionable information through business process enhancements

· Asset Warranty and Incident Management manages all the information about warranties and incidents associated with an asset, including renewals. There is now one place to go to manage all warranties and their associated incidents for Fixed Assets.

· Electronic Document Delivery (EDD) now supports archiving of documents flowing through the gateway to Oracle BI Publisher. The desired storage directory is defined for each EDD profile, if archival of formatted documents is desired. This includes bursting logic, so archiving supports different placement based on a combination of the values being used for bursting.

· An additional document type is supported by Import/Export to support export of a formatted Excel spreadsheet. Using XML as the basis, it is now possible to export a document from World and open it in a spreadsheet application without having to reset the formatting of the spreadsheet.

· Dependents and Beneficiaries by Employee is enhanced to filter out past enrollment and to only display the current effective enrollments. A new field has been added to Dependents and Beneficiaries by Employee to display only the current enrollment records. When set to yes, the application displays the most current record for each Plan Id, based on the Effective From Date.

· The Automatic Overtime Generator has been enhanced to allow more flexible processing when creating overtime from timecards that include equipment. When some hours of a timecard are split off to overtime, and those timecards include equipment, a processing option setting determines whether the equipment information should be included on the overtime split timecards. If the entire timecard becomes overtime, the equipment values will always be retained.

A9.3 reduces costs and improves compliance support through streamlined processes

· The Depreciation Expense Allocation application automatically books the depreciation expense from a single asset to multiple business units based on a specified formula. 

· The budget spread application allows setting of budget spread pattern codes by company and business unit. 

· An enhancement to Pre-Payroll allows optionally generating timecards for all or a subset of employees being processed in the payroll. 

· Utilizing integration with Vertex’s Q Series for Canadian Payroll Tax, A9.3 Update 1 provides market-leading tax compliance for managing Canada payroll taxation.

A9.3 dramatically improves process control and visibility

· Field level security uses a database level IBM i7.1 operating system database-level convention called Field Procedure (Fieldproc). Implementation of this feature allows masking of values contained in the display file.

· Purchase Card Management now integrates with Approvals Management. 

· Extensibility for JD Edwards World! When analyzing the impact of a World version upgrade, if one of the biggest obstacles is reapplying modifications to World applications, this enhancement can have significant impact on the cost and effort of that important task. 

· Interoperability for Plant & Equipment and Quality Management is enhanced by the addition of Z-File processing, making movement of data to external applications or spreadsheets much easier.

· Inventory Lot Management and Planning is enhanced through the addition of a Future Lot Effective Date to determine future availability of a Lot for sales order and planning commitments.

· Reverse Ship Confirm is enhanced to include reversal of freight, adjustment, and other miscellaneous line items as well as support for reversal of direct ship line items.

A9.3 supports popular localizations for global presence

Double-byte language support is delivered simultaneously with single-byte support in A9.3 Update 1

Resources and other information

· Upgrade Value Proposition and Release Notes for World A9.3 Update 1

· World content on Oracle.com JD Edwards World page

· Minimum Technical Requirements for JD Edwards World are now available on the “Certifications” tab

· Sales collateral on the JD Edwards World page (Selljde.com)

Announcement 4 - In Memory JD Edwards EnterpriseOne Applications

Oracle pre-announced new In Memory applications that will be available in May.  The pre-announcement included two new JD Edwards In Memory Applications, In Memory Sales Advisor and In Memory Project Portfolio Management.  In Memory applications provide the ability to complete complex logic/calculations on large data sets in real time that previously has been unavailable.  Please find additional information and resources on these new application on oracle.com here.

Announcement 5 – Extended Support Uplift Fee Waived for Select JD Edwards Versions

To ensure Oracle’s JD Edwards applications customers continue to receive world class, high value maintenance and support from Oracle and have ample opportunity to maximize return on their JD Edwards assets, Oracle recently announced the following changes to Oracle’s Lifetime Support:

  • Waiver of Extended Support Fee uplifts on JD Edwards EnterpriseOne Releases  9.0 and 9.1 
  • Waiver of Extended Support Fee uplifts on JD Edwards World Releases A9.1, A9.2 and A9.3.

These fee waivers cover the entire three years or remaining Extended Support period for the above releases.  By upgrading to the “9’s” JD Edwards customers receive the extended support commitment at a predictable cost.

The description of Oracle’s Support Policy and definition of Extended Support for JD Edwards applications are documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf

This announcement supports Oracle’s commitment to help customers take advantage of the latest innovation packed releases on a schedule that works with their business goals.   

Announcement 6 – JD Edwards Launches the Innovating for Simplification Initiative

In response to customer feedback, JD Edwards is launching an initiative focused on simplifying – where every possible!  The initiative will not be limited to just simplifying how the software functions (User Experience for example), but will address complexities that may exist in any part of the ERP lifecycle, including how we deliver training, information, news, documentation, how utilities work, the install and upgrade processes, etc. 

JD Edwards announced at Collaborate 2013 the new www.runjde.com web page (sister page to upgradejde.com) and this new site is aimed at all users/customers, not just those that are upgrading.  Phase One of runjde.com provide new Resource Kits that are comprehensive guides to the vast body of resources and tools available to the JD Edwards community.  The resources are organized by user role so that distinct types of users can easily get a comprehensive index of resources available, a brief descriptions with key tips, and links to those resources.

Please explore the runjde.com site and the resource kit, and PLEASE share them with your JD Edwards user and support communities. 

Friday Mar 08, 2013

What's Happening at Collaborate 2013 for JD Edwards Customers?

We are so excited that COLLABORATE is going to be back in Denver, CO – the home of JD Edwards! The JD Edwards community is stronger than ever! We have announced more products in the past 18 months than during any similar period in the history of JD Edwards. With the conference in Denver, you will have access to many of the JD Edwards experts from product strategy, development and support. That coupled with JD Edwards’ reputation for adding some real fun into many sessions, should be enough to entice you to attend this year. We have a FANTASTIC agenda planned for COLLABORATE. Our goal is to update you on our product strategies, new products and functionality, cloud options and more. You will not want to miss out on the education, networking and fun with the Quest International User Group community at COLLABORATE this year!

  • Select from nearly 200 educational sessions specifically applicable to JD Edwards.
  • Visit the JD Edwards experts in the Oracle Demo Grounds and get hands on experience with the latest features in applications, mobility, user experience, technology and reporting.
  • Meet with the Oracle JD Edwards Upgrade Program and Technology team (UPTO) during the conference as part of the Upgrade Care Program. Maximize your conference experience and leave with the information and contacts you need to turbo-charge your upgrade planning. Contact barbara.canham-AT-oracle-DOT-com prior to the conference for more information and to set an appointment.
  • Participate in the JD Edwards World and EnterpriseOne Upgrade Consortium meetings.
  • Network with fellow JD Edwards World customers at the World User Group (WUG) meeting and reception.
SPECIAL OPPORTUNITIES AT THE CONFERENCE
  • JD Edwards World Workshops brought to you by Quest’s World User Group and the Oracle JD Edwards strategy team.
    • Two workshops Sunday 9 am-noon (Import/Export, Electronic Document Delivery, BI Publisher Gateway) and (Procure to Pay)
    • Two workshops Sunday 1-5 pm (BI Publisher) and (Security).
  • JD Edwards EnterpriseOne User Interface and One View Reporting Workshop. Sunday 9-5pm
  • Other Product and Industry SIG meetings on Sunday and during the week.
  • JD Edwards EnterpriseOne Upgrade in 100 days workshop provided by the Oracle JD Edwards Upgrade Program and Technology team (UPTO). Discover the Art of the Possible: resources, tools and best practices based on companies who have upgraded successfully. Thursday 8:30-4pm

New JD Edwards 9.1 Training Before and After Collaborate 2013

If you’re attending the Collaborate 2013 Conference, take full advantage of your experience and save on travel expenses by taking a new JD Edwards 9.1 course from Oracle University.

In support of Oracle’s JD Edwards’ team, Oracle University is offering a series of instructor-led and in-class courses in Denver and San Francisco before and after Collaborate.
These 9.x courses are taught on the latest 9.1 release of JD Edwards EnterpriseOne and are fully relevant to students on prior releases.

 Courses in Denver:

Course in San Francisco:
See the full training schedule of JD Edwards EnterpriseOne training.
Talk to Your Education Sales Representative
Oracle University provides customers with personalized service. Contact us on our toll-free number at 1.800.633.0575 (in the US) or 1.800.510.3432 (in Canada) and one of our customer service representatives can connect you with your personal Education Sales Representative.
Go To COLLABORATE site

Wednesday Oct 10, 2012

Are You "INFOCUS"? We are!

The JD Edwards team is looking forward to participating in JD Edwards INFOCUS, the inaugural JD Edwards EnterpriseOne deep dive conference from Quest International Users Group. We've worked diligently with the leadership of Quest’s JD Edwards Special Interest Groups (SIGs) and Regional User Groups (RUGs) to make sure this national user event delivers JD Edwards content that meets the needs of the community. Plus, this event is being held right in JD Edwards’ backyard… Denver (Broomfield), Colorado!

JD Edwards INFOCUS will be held November 7-9 at the Omni Interlocken Resort. Through our Product Strategy, Development and Support teams, Oracle will provide support for education sessions in these key tracks:

· HCM

· Financials

· Manufacturing and Distribution

· Real Estate Industry Forum

· Supply Chain

· Tools & Technology

Oracle will host a JD Edwards EnterpriseOne Support demo booth to showcase many of the new capabilities available to you plus best practice approaches with existing capabilities, all to enhance your support experience. Oracle is also hosting a classroom-based Upgrades Workshop to explore methodology for a complete JD Edwards EnterpriseOne ERP software upgrade project. Space is limited so pre-register at QuestDirect.org/INFOCUS by adding the workshop to your agenda using the Agenda Builder on the Education tab. Finally, participate in one of the many enhancement discussions for key JD Edwards solutions at INFOCUS and contribute to the future of  JD Edwards through an interactive forum.  All of this is part of the 140+ education sessions being offered by the customer and vendor community.  

There’s a lot of buzz around this conference, so don’t delay in registering key members of your team today.  We look forward to seeing you there so register NOW!

Tuesday Feb 14, 2012

Meet Some Of The Key Players Behind New E1 User Experience

By Kem Butler, Oracle JD Edwards, Communications Director 

Most of you are aware that JD Edwards has recently delivered Tools release 9.1.  This release delivers a host of enhancements designed to dramatically modernize and improve the ERP user experience.  If you would like to meet some of the core team, see their faces and hear their perspective on this ground breaking release, you will want to read this interview as conducted by the Oracle's own Kathy Miedema, Market Research Analyst-Applications User Experience. http://ow.ly/92NcL

If you have not yet seen the new EnterpriseOne look and feel, view a demo on YouTube

Enjoy! 

Monday Oct 03, 2011

Got Angry Birds in your enterprise?

By Dawn Baker, JD Edwards EnterpriseOne VP Development 

The recent announcement of support for EnterpriseOne on an iPad probably triggered some on-going debates about the role of tablets in your business. Beyond Angry Birds, Facebook, and email…do they really have a place in an enterprise systems environment?

For those in IT over the past several years, the invasion of the tablet has been a bit of a love-hate relationship at times. We accepted laptops as the next generation PC, acquiesced on the infusion of smart phones into our world (cause “you gotta have a phone anyway”), but then were overrun with users’ demands for tablets, in some cases before we could catch our breath long enough to figure out why we needed them. Does this still feel like a solution looking for a problem to solve?

Maybe we were closer than we all thought back in 1994 when the prototype tablet newspaper was showcased. Fast forward to 2011 and many still agree that the tablet is probably closer to a replacement for paper than PC’s. For those of us (now converted) paper-holics, that’s a reluctant acknowledgement….but swapping a legal pad for an iPad seems to be short-selling its value too…what about all those unique design points, multi-media, and computing capabilities?

In reality, tablets are simply a new class of device; “tethering” them to existing technology options is not necessarily helping tablets find their optimized role in an enterprise systems world. By capitalizing on their unique capabilities, we can find ways to create new access points for existing systems, or brand-new synergies between business and technology. 

Let’s start with the paper vs. PC debate. No question that tablets are great for consuming information. It’s no wonder that some industries have snapped up these new devices and transformed their paper intensive businesses. Your cue…look for those “paper bombs” on clipboards; find places you can bring information to the point of process, electronically. And while you’re at it, optimize on the multi-media capabilities that no legal pad can match…you’ve got web, video, and a camera available at the source of the business transaction.

But while the content-consuming vs. content-creating debate rages on, few users will be content to remain passive readers only. These devices will beguile even the most technology-resistant with their siren song of features:

· The simple, natural interface seems approachable even to the most computer-resistant…the next operating system upgrade for iPad even cuts the dependency on a PC to manage the device.

· Long battery life and instant-on wins over the casual user who needs occasional access to information.

· And for those who don’t live behind a desk, the size promotes better interaction and opens up computing to places in the business where a PC was not practical.

Your cue …look for new access points into your systems where PC’s could not previously go, that need simple interfaces for casual intermittent users who will warm up to a device that looks like a clipboard (sans the pen on a string).

Not that you need reminders, but yes, the challenges are real – security, connectivity, support, management, etc. But technology tends to drive change to meet new challenges and will continue to attack these obstacles with solutions as the tablet world matures….more on that in a future post.

I’m not trying sell a bunch of iPads here (or promote any more addiction to shooting birds at pigs)…but whether you’re leading the charge or forced kicking and screaming into the tablet-mania, here’s just a bit of encouragement to go beyond the obvious to enable new access points into your enterprise systems and find some real business opportunities. And we’ll continue working alongside to deliver products and technology that help enable more capabilities….beyond Angry Birds. 

Tuesday Aug 16, 2011

Browsers are ‘more than just a pretty face’ – a new look at client-side performance tuning

By Chris Papineau, JD Edwards Senior Principal Engineer

 I recently discovered what appears to be an excellent tool for collecting browser metrics while researching methods of JD Edwards performance analysis for the “client side”. By “client side”, of course, we no longer mean the “fat client”, but rather the so-called “thin client” or web-browser. Current JD Edwards trending methodologies do not measure any browser side metrics; they merely blast html traffic at a JAS server and measure the response times.

This, however, leaves an opportunity in the “thin client” part of the JD Edwards ecosystem. The browser includes the following very significant items which are arguably the cause of performance challenges just as often as server-side items.

1. Number of server roundtrips

2. Payload (size of data)

3. JScript runtimes

4. Network latency

5. Browser renderings

6. DOM related measurements

We can no longer think of the browser as merely some sort of “façade to a western town” which doesn’t do anything except look pretty. We cannot simply focus on the server side of interactive transactions, under the dated assumption that business functions are where the time is really spent, and the user interface layer is insignificant.

“Pay no attention to the man behind the curtain”

The browser has become less and less a “thin” part of the architecture as it may have been in the fledgling days of web browsers (NCSA Mosaic, anyone??). Today the browser is a complex piece of machinery in which business logic has crept its way in via JavaScript, where the rendering of large graphics is the norm, and very long grids spanning dozens of screens and hundreds of rows are commonplace.

In any case – the tool in question is called dynaTrace, and appears to be a one-stop shopping for answering the fundamental performance question on the web browser side: “Where is the code spending its time?” It is freeware, works on both IE and Firefox, is easy to use and install, has a very intuitive interface, and appears to provide data for all six critical performance metrics cited above. The premium version, which is available for a fee, is even capable of “Comparing Different Test Runs” per the claims on their website.

This appears to be right in the wheelhouse of what we need for client-side performance trending efforts. I will keep readers of this blog up to date on further developments. It may be a significant difference maker not only for client-side trending, but in our ability to resolve challenging performance problems more efficiently. Stay tuned…..

About

Welcome to the JD Edwards Blog. Post are contributed by the JD Edwards strategy and development teams, covering a broad range of topics. The goal of the blog is to create opportunities for information and idea sharing, to engage JD Edwards customers/users, partners, and Oracle employees in conversation, the spirit of improving the experience and effectiveness of all that participate in the community. Both EnterpriseOne & World products are fair game for blog topics. Topics will cover functional, technical, business topics,but it is not the intent of this blog to provide "support" activities and those discussions will be best served via My Oracle Support or Oracle Mix. We invite your comments and feedback, and look forward to lively conversation.

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