Wednesday Apr 10, 2013

It's what we do - taking care of our customers! Get To The 9s!

Announcement of Waiver of Extended Support Fees for JD Edwards “9” Releases 

To ensure Oracle’s JD Edwards applications customers continue to receive world class, high value maintenance and support from Oracle and have ample opportunity to maximize return on their JD Edwards assets, Oracle recently announced the following changes to Oracle’s Lifetime Support:

  • Waiver of Extended Support Fee uplifts on JD Edwards EnterpriseOne Releases 9.0 and 9.1
  • Waiver of Extended Support Fee uplifts on JD Edwards World Releases A9.1, A9.2 and A9.3.

These fee waivers cover the entire three years or remaining Extended Support period for the above releases. By upgrading to the “9’s” JD Edwards customers receive the extended support commitment at a predictable cost.

The description of Oracle’s Support Policy and definition of Extended Support for JD Edwards applications are documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here.

This announcement supports Oracle’s commitment to help customers take advantage of the latest innovation packed releases on a schedule that works with their business goals.

About

Welcome to the JD Edwards Blog. Post are contributed by the JD Edwards strategy and development teams, covering a broad range of topics. The goal of the blog is to create opportunities for information and idea sharing, to engage JD Edwards customers/users, partners, and Oracle employees in conversation, the spirit of improving the experience and effectiveness of all that participate in the community. Both EnterpriseOne & World products are fair game for blog topics. Topics will cover functional, technical, business topics,but it is not the intent of this blog to provide "support" activities and those discussions will be best served via My Oracle Support or Oracle Mix. We invite your comments and feedback, and look forward to lively conversation.

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