In normal times, HR plays a key role in helping an organisation react quickly and make intelligent decisions that help it adapt to change. But during the current situation they might also now be coordinating communication, facilitating remote working, helping keep workers stay productive, and assisting with mental wellbeing needs.
AI-based chatbots or digital assistants stand to change the way we interact with business applications, not just consumer ones. The main benefit is the ability to get immediate responses to queries via natural local language, without having to download apps or get training.
HR is playing a lead role in guiding organisations through these unprecedented changes, by quickly adapting to regulatory changes, ensuring the health and safety of workers, and answering the myriad of questions employees have.
It’s no secret that the most important resource in a company is its people. And while a great deal of HR Leaders spend much of their time and effort on this, the job is also increasingly relying on data and its management, because data underpins any decision that needs to be made to meet business objectives and to unlock people’s potential. People and data are now intertwined. In the same way HR managers and team leaders must understand people dynamics, they must also...
Adaptability and agility are not just buzzwords. Increasingly, an ‘Adaptable Business’ is a business that survives and thrives. Technology and connected data are perceived as key dependencies in building that adaptable model. But the work doesn’t stop there. If you want success at the end of the line, technological deployment must go hand in hand with an investment in people, developing an entrepreneurial and collaborative spirit. And that can’t happen without HR.