There is a lot that is unclear about COVID-19, but what seems clear is that some form of remote working and restricted movement will remain in place for the foreseeable future. Given that, as businesses and employees adapt to the new normal, now may actually be the time to tackle jobs that have been put on the back burner.
For instance, where factories are operating at half their usual capacity, or not at all, some business leaders are taking the opportunity to perform overdue repairs and maintenance, using employees who are underutilized but kept in place thanks to the JobKeeper allowance.
Similarly, back office functions are using this time of lower transaction volumes to do some long overdue housekeeping such as data cleansing.
Some farsighted management teams will be taking advantage of this unique moment to accelerate their own digital transformation plans. Doing so will enable their organisations to cope better with a future crisis.
For some, those digital transformations hinge on moving to Software as a Service (SaaS), which brings advantages around remote working, better team collaboration, simplicity and cost scalability.
For example, Aspen Medical (an Australian healthcare solutions provider) migrated to Software as a Service to empower the organisation to be more agile, including allowing users to access applications offsite to deliver clinical services in remote locations. This has also ensured continued productivity and a faster ability to respond to unforeseen circumstances.