• June 14, 2012

Orange Jordan Goes Black


At 10:28 UTC today, Jordanian incumbent, Orange Jordan (AS 8697), suffered a wide-spread Internet outage, lasting 2 hours and 16 minutes. Orange dropped service to 241 of the 244 networks it typically routes, temporarily erasing nearly 60% of Jordanian cyberspace.


The impact of the outage extended beyond the incumbent's borders to Orange Jordan's sole customer in Iraq, EarthLink (AS 50710). This provider lost service to 11 of its networks or 6% of its total, namely, those transiting Orange to reach the global Internet.


Other Jordanian providers with independent international connectivity, such as Damamax (AS 47887), LinkDotNet (AS 48832), and XOL Jordan (AS 42912), were unaffected by the outage.


In the plot on the right, notice the slight increase in the number of networks served by Damamax, representing a few dual-homed customers failing over to Damamax service when Orange disappeared.

Finally, let's consider the impact of the outage on traceroutes passing only through Orange and perhaps onto some of its customers. As expected, we see a big drop in the number of completed traceroutes, but the number never reaches zero. That's because a handful of Orange networks remain up during the incident. JO.NOTamm.traces2.ASedges.downstreamsof8697.png
Some on Twitter wondered if the outage was related to the proposed law to initiate Internet censorship in Jordan. However, given the brevity of the event and its isolation to a single (albeit the biggest) provider, the evidence supports Orange's explanation that the outage was caused by a power problem. Either way, it will be a interesting to hear more about the details of the incident at the next Midde East Network Operator's Group (MENOG 11) hosted in Amman, Jordan in the fall. Jordan_outage_tweet.gif

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