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The 5 Pillars of Intelligent Invoice Processing

Daryl Eicher, and Jason Howard Sales Director at Arcivate

Why automate?

Susan was the Financial Controller at a leading print services company, and she walked into her Accounts Payable department to discover they were struggling to process invoices, even with a supposedly automated solution. Susan started to investigate alternative solutions and thought that maybe one of the key areas would be around how to maximize straight-through processing.

But is straight-through processing the answer and what does that mean?

Had Susan considered the recognition rate, how many invoices will go straight through?

But is this the right question? Is this relevant and what factors impact the ability to achieve this?

Join the upcoming webinar to learn how they achieved efficient automation.   


What is straight-through processing?

Straight-through processing means that when an invoice is received by an organization, it goes directly into their ERP platform for payment without any intervention. How is this achieved?

This can be defined as a supplier invoice arriving into an organization as an image file (e.g. PDF attachment in an email) or piece of paper where it will need to be put through a scanner. Then intelligent OCR (Optical Character recognition) would be applied to the image file to extract all the relevant and key fields from the invoice, such as: 

  • supplier and site details
  • invoice number
  • purchase order number
  • date
  • amounts
  • quantities

Matching the extracted data to the Supplier Master Data held within the client’s ERP is the next step. If everything matches, it is within tolerance, and correct, the invoice can then pass straight-through to the ERP without any human intervention.


Is straight-through processing possible?













Yes, it is possible but the percentage you achieve will depend on many factors such as your Purchase Order first-time match rate, how accurate is your Supplier Master Data, the use of Blanket POs, and many more.

If you cannot achieve that 100% straight-through processing as it is rarely possible then manual intervention is inevitably going to be necessary. 

Critically the question that should be asked of a supplier’s system is this:

“How easy is it to process invoice matching exceptions with a minimal amount of time and effort?”

This is the real area you need to focus on when looking at solutions to automate your invoice processing. Not the simple question of “What is your recognition rate to enable straight-through processing?”


5 Pillars of Intelligent Invoice Automation

For success in achieving invoice automation, there are always many considerations, so it helps to start with the fundamentals:

  1. Seamless Integration with Oracle Integration and your ERP platform to extract the required master data, which can be used to automatically validate the Invoice
  2. A simple user-friendly interface, to minimize the number of keystrokes and mouse clicks to process the invoices
  3. The system is adaptable to your specific business needs, be able to have specific changes as required
  4. The platform needs to simplify the process for the Accounts Payable team to route the exceptions to required users for resolution and approval
  5. Don’t forget the humans, your staff are going to have to adapt and change and them being on board, ready and accepting is essential to achieving successful invoice automation

To learn more about Oracle Integration, visit oracle.com/integration. Try an avatar-led demonstration to see for yourself how prebuilt application adapters and recipe-based connectivity can help you deliver up to 10X faster and cut your time to innovate from months to minutes. 


About the Author: Jason Howard, Sales Director, Arcivate


Jason Howard has been immersed in the document management and invoice automation arena for over 25 years. He has been instrumental in driving the go-to-market strategy for Mi Invoices, Arcivate’s automated invoice processing solution.  

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