By Anton Wiryawan-Oracle on Feb 23, 2016
Business rules are everywhere throughout the enterprise. As insurers integrate their systems more tightly to support straight-through processing and other operational efficiencies, they also find themselves creating and managing an increasingly complex and interconnected web of business rules including enterprise processes, tasks, activities, or functions that are governed by rules. This web of rules spans insurers’ CRM, quoting, underwriting, policy administration, billing, document automation, and claims systems.
Many insurers need careful planning to manage their business rules efficiently as systems are becoming more and more complex and interconnected. Just because business rules are everywhere doesn’t mean you should treat them the same. Insurers need a framework to manage business rules in a way that all stakeholders can understand, and to enforce them within the IT infrastructure in a way that supports their traceability and facilitates their maintenance.
In many cases, the decisions to put what business rules in which specific systems are clear. For example, if the rules are associated with product rating such as premium calculation, then it makes sense to put this as part of enterprise rating engine especially if insurer has many policy admin systems. By putting the rules in one enterprise rating engine, instead of in many policy admin system, insurer can realize cost saving. However, there are rules where the answer is not as obvious and can vary depending on an insurer’s unique needs and environment. Effective navigation of such gray areas is essential to ensure consistency, avoid unnecessary complexity and optimize the power of business rules.
- Download and read the white paper to learn about the framework that you can use to manage your business rules.
For more information on Oracle Insurance Insbridge Enterprise Rating, visit oracle.com/insurance.
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