Monday Mar 23, 2015

Hyper Connected Communications for the Digital Age

As a sign of the times, I have an iPhone, iPad, a work laptop, and a home laptop all routed through a very nice broadband router – everything connected with wireless networking, of course. While my child’s phone isn’t connected yet, I still have the advantage of an unlimited data plan.  This all means that I can work from anywhere and anytime, responding to coworker requests and what not.  Healthy or not, it is the reality of more and more people as services and devices become less expensive and more capable. 

What I don’t have any more is a land line at my house.  I also don’t have much room left in my paper recycling bin or a desire to complete forms manually on paper using a pen!  In my personal business dealings I’ve made the decision that if you can’t process my request digitally, then I’ll take my business elsewhere.  No, I’m not a millennial nor do I categorize myself into a fixed generation definition, but I am in my (still early) forties and I’ve adopted (or adapted) to 99% digital correspondence.  Fortunately my family, including my parents (who are in their late seventies) have adopted a similar tendency towards digitalization. 

We are all connected all the time whether sitting at home at the laptop, walking through downtown, or at the office.  This level of connectivity results in an expectation that the companies we deal with are as well connected and can service us across all those connections.  David Ewell, Oracle Strategy, recently gave a webinar presentation with Xplor, “Hyper Connected Communications Management” that discussed the development of this paradigm and how business can benefit.  One tool is the new Documaker Mobile offering that extends the existing Documaker suite of offerings.

Documaker Mobile was released in February 2015 and is a foundational component for content delivery for any digital banking or digital insurance strategy.

Digital Strategy and Oracle Documaker Mobile

Over the course of the last several years, consumers of all types have moved from just being connected to being hyper connected 24/7 across multiple devices.  The proliferation of mobile options has crossed all generations from teenagers to octogenarians and the new hyper connected consumer is demanding 24/7 instant easy access to content formatted for any device. Financial services companies, insurance carriers, and healthcare payers are all looking to address the ever increasing demand for delivering this information with rich content access capabilities on any device. Documaker Mobile fulfills this need and much more to help companies that are currently struggling with the delivery of highly regulated content so that is viewable and actionable across all the devices consumers use today.

Documaker Mobile is a new addition to the Documaker family of products.  This new and exciting offering also has the added advantage of leveraging and repurposing existing document publishing assets and investments. Over one-thousand existing Documaker customers can now embrace the exploding digital consumer movement with very few changes to regulated content and rules.  Documaker Mobile produces dynamic, interactive, and device responsive documents that are targeted to consumers of all types via their mobile devices of choice. This includes the ability to generate device responsive output for the iOS and Android operating systems as well as desktop browsers. The Documaker suite now extends capabilities to address the huge mobile market as the single source of truth for all event-driven communications across all channels from an enterprise.

Documaker Mobile enables output of content that is interactive, easy to navigate, and responsive to the device. It does all this while adhering to open international industry standards from the W3C to define the mobile output presentation. This allows businesses that have traditionally delivered complex documents to their customers using print or through static electronic versions (PDF) to join the customer centricity movement and reach their hyper-connected customers across all channels in ways that will engage and delight their customers.

Oracle Documaker Mobile directly responds to the consumer’s expectations to “Know me, Understand Me and Wow Me”! Learn more by visiting oracle.com/goto/documaker.

Tuesday Jul 08, 2014

New in DocumakerTech: Integrating Documaker with Web Services

The first post in another multi-post series is live on the Documaker Tech blog: an in-depth look at configuring Documaker and Docupresentment for publishing with web services! The first post in the series discusses web services in general, some technologies used in web services, and presents a step-by-step guide to configuring the solution for publishing with EWPS web services. Future posts in the series will focus on DWS web services, and additional solutions for starting transactions without extract data, and using the composition services. Check out the first post here.

Monday May 19, 2014

New in DocumakerTech: Creating a Sandbox for ODEE 12.3.0

Are you ready for the next big thing in document automation? It's here - Oracle Documaker Enterprise Edition 12.3.0, the enterprise-class document automation platform that sets the standard. The new architecture of the Enterprise Edition is quite different from the Standard Edition, and to accommodate this scalable architecture there are additional requirements to implement ODEE. 

To assist in getting you up and running with ODEE, the gurus over at the DocumakerTech blog have put up the first post in a multi-part series which presents a step-by-step guide to creating a sandbox platform for Oracle Documaker Enterprise Edition. This guide will show how to begin with a green field Windows system (that is, a basic Windows server box that has no other software installed) and deploy all the necessary components to build your ODEE Sandbox, including Oracle Database 11g, Oracle WebLogic 10.3.6, Oracle SOA Suite 11.1.1.7.0, and Oracle Documaker 12.3.0.

The first post in the series starts with installing and configuring a database with Oracle Database 11g; subsequent posts will detail each of the major components listed above. Read full details on the Oracle Documaker Tech Blog.

Monday Jul 08, 2013

Compliance Challenges Associated with Health Care Reform

We are all aware of the complex challenges associated with the Patient Protection and Affordable Care Act.There are also many unforeseen compliance challenges that insurance executives will likely confront with this changing regulatory environment. Companies will be taxed to face changes from multiple processes, risk management, new distribution channels, and a fragmented IT approach. To address all of the challenges, companies will need to change market dynamics and business models. Changing regulations, demographics and aging baby boomers will force new markets and product mix. Companies will need to adopt new technologies to address many of the challenges, while addressing their current processes to minimize the impact to IT resources.

How can companies use new technology to help drive growth and gain competitive advantage? A rip and replace method is an expensive proposition, so new technologies must be integrated to power modern product development demands. Download our new white paper, Compliance Challenges Associated with Health Care Reform: Managing Data, Documents, and Product Development for Market Advantage, and learn about the challenges compliance executives are facing with the impact of new legislation, and look deeper into using technology to address payers’ needs to:

  • Track a new product through all its various stages.
  • Ensure input received from all appropriate parties.
  • Measure the time required to bring a new product to market.

Related Resources

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Thursday Jun 30, 2011

News about Oracle Documaker Enterprise Edition

Updates come from the Oracle Documaker front on two counts:

Oracle Documaker Awarded XCelent Award for Best Functionality, and

Documaker User Group in Wisconsin Holds First Meeting

[Read More]
About

Oracle's flexible solutions can help insurers navigate the change necessary to meet today’s challenges and have the business agility to be prepared for the future.

For mor information, visit oracle.com/insurance.

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