Marsh Discusses How it is Transforming Core Policy Administration and Billing Systems

Last week at Oracle Open World, Marsh U.S. Consumer spoke about how the company plans to transform policy administration and billing in its Business Processing Outsourcing (BPO) operation using Oracle Insurance Policy Administration and Oracle Financial Services Revenue Management and Billing solutions.

"Our technology investment increases our ability to provide our clients with the most robust and comprehensive administrative solutions possible," said John Maxwell, managing director, BPO, Marsh U.S. Consumer, who noted that the company's BPO Services has been a recognized leader in private label administrative services for the insurance industry for more than 30 years.

"Our strongest value to our clients is our ability to deliver consistent, high-quality services that are flexible enough to support any size insurance company and highly scalable to support their aggressive growth strategies," added Maxwell.

"The Marsh / Oracle relationship combines the technology expertise of Oracle and the service expertise of Marsh to provide insurers with a complete end-to-end insurance policy administration solution," said Maxwell.  "The Oracle Technology platform gives Marsh increased agility to respond to changing market demands and swiftly capitalize on opportunities for strategic growth in our BPO business channel."

To learn more about how Marsh will leverage Oracle Insurance applications through its BPO services to benefit insurers click here to watch a short video interview with Maxwell.

Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities and enterprise document automation solutions.

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