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How Oracle Database Exadata Cloud at Customer Works

Anne Plese
Director, Product Marketing, Cloud Infrastructure Database Solutions

Despite the well documented stampede to the cloud, many companies don’t have the luxury of fully abandoning their on-premises infrastructures.  How do you get public cloud model to work for a mix of database, analytics and OLTP specialized workloads?

Exadata Your Way

On the list of things that are “easier said than done,” you might expect that implementing a solution combining all the capabilities of an on-premises stack with the low-maintenance features of a cloud-hosted service would be near the top.
Most companies prefer the power of an integrated database system for specialized workloads in the cloud, but a cloud model is out of reach.  More options are needed.

What's holding companies back?  It's often a combination of things.

First, regulatory or corporate policies that require data to be local to the company or the territory represent a significant hurdle.

Second, many companies aren’t convinced that cloud solutions provide adequate data security. According to a recent IDG survey, 46% of companies say they can’t fully embrace the cloud without greater confidence that cloud services provide sufficient security to meet their compliance requirements.

Third, a number of enterprises cite latency as a primary reason for keep their data centers on-premises. A public cloud data center or colocation facility may not be in proximity for high availability (HA) workloads.

Finally, vendor lock-in worries almost a quarter of business leaders, says IDG. As challenging as they might think it is to migrate data to a cloud provider, switching cloud vendors seems just as daunting.

Oracle has been addresses these challenges with three main options:

  • Exadata Database Machine - purchased and managed by our customers, in their data centers
  • ​Exadata Cloud Services - Oracle Cloud subscription services, managed by Oracle
  • NEW: Exadata Cloud at Customer - the latest in Oracle's Cloud at Customer offering, managed by Oracle in our customers' data center

But, how does the new Oracle Exadata Machine work?

Here's Who Does What

Since Exadata Database Machines have been in the market for over eight years—with 45.6% market share for relational database management systems, according to Gartner—we’ve understood the best practices that organizations can apply to get the most from Exadata, and we’re bringing that to our clients’ data centers.

Because the Exadata Cloud at Customer sits in your data center, the usual barriers to the cloud go away. 

And, customers are still in control:

  • Customers control and manage the software that directly affects the application (database, grid infrastructure, database)
  • Customers have administrator privileges for compute VMs and databases so they can configure and run the system as they like
  • Oracle manages the Exadata infrastructure (database servers, storage servers, storage software, security patches, firmware, etc.)

What’s Included in the Exadata Cloud at Customer Subscription Service?

A lot of redundant, but necessary operational tasks.  Here's a breakdown:

1. Pre-install
To get started, Oracle performs a data center site survey, analyzes your network configuration requirements, and identifies maintenance windows. The result is an understanding of the network topology and tenant design, and a plan for data center and operations integration. A security review is also conducted.

As a client, you do have your own to-do lists, but it’s pretty simple. After you agree on a project plan with Oracle Cloud Services, you just have to identify cloud contact within your organization and perform a few site readiness activities.

Our Oracle Cloud Services pros work with you to complete pre-install tasks.

2. Install and Configuration
Oracle does most of the heavy lifting to ensure the lowest risk and downtime.

We install the Exadata Cloud at Customer, and connect it to necessary data center networks and firewalls. We also configure the Exadata Cloud at Customer, validate that it’s done, and then create one user domain in each Exadata Cloud at Customer server.

Customers obtain network and security approvals, and set up the data center facilities—including power, space, and cooling—as well as the data center network.

3. Monitor, Manage, and Support
Here’s where our clients begin to realize even greater cost savings with the Exadata Cloud at Customer. Oracle provides a single point of contact, providing 24/7 availability, performance, and predictive monitoring, as well as incident management and resolution.

Once the system is up and running, the Cloud Workload Management Service reliably monitors the Exadata Cloud at Customer infrastructure layer and control plan usage, fault, and availability.

Oracle monitors control plane performance and has responsibility for Exadata Cloud at Customer infrastructure layer, incident monitoring and resolution, management, root cause analysis, and threshold performance analysis. So, you don’t have to worry about it.

Our clients do remain in charge of database administration, incident management and remediation. They create and submit support service requests related to cloud databases, and they address backup/recovery and disaster recovery.

4. Lifecycle Management
Companies continue to boost the ROI of their implementation of the Exadata Cloud at Customer throughout its lifecycle. Instead of using IT staff to perform routine maintenance on the system, Oracle implements updates inside the management domain, and make updates or upgrades to the Exadata Storage Server Software.

Oracle is responsible for firmware updates and upgrades, as well as repairs to various hardware components. We perform the Cloud stack updates and implement any infrastructure upgrades.

Getting You Closer to the Cloud

At the pace of business today, can any business pass on the speed, flexibility, and ease of use delivered by the cloud? Especially if the cloud can be implemented in their own data center?

Learn more about how Exadata Cloud at Customer will help you break down the biggest barriers to the cloud. Get started today.

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