By Heba Fouad -Oracle on Jun 07, 2015
Today, there are thousands of enterprise customers across the globe using Oracle RightNow CX cloud service for providing superior customer experience across multiple channels including web, contact center, social and others.
Using the Oracle RightNow integration adapter with Oracle SOA Suite 12c platform you can enhance end-to-end customer experience as well as address the cloud to on-premise integration challenges The Oracle RightNow integration adapter combines web, social tools, and contact center experiences for a unified, cross-channel service solution in Oracle Cloud. It helps enterprises to maximize ROI in SaaS assets, to increase sales and customer acquisition, to build trust and strengthen relationships, and to reduce costs and effort.
Let's get started with the Oracle RightNow Cloud Adapter in JDeveloper 12c.