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@OracleIMC Partner Resources & Training: Discover your Modernization options + Reach new potential through Innovation

Partner Webcast - Oracle Digital Assistant Conversational Design & UX

Thanos Terentes Printzios
EMEA A&C Technology Adoption Manager

The power of a conversational interface, such as Oracle Digital Assistant, lies in the ability for a user to communicate using natural language using phrases and terms with which they are familiar and comfortable.

Oracle Digital Assistant goes well beyond standard chatbots available today that provide simple, single skilled, linear responses. By applying AI for natural language processing (NLP), natural language understanding (NLU) and machine learning (ML), Oracle is in a unique position to leverage its breadth and depth in enterprise applications, and offer a digital assistant that can truly span the enterprise.



The very nature of language is complex, often imprecise and ambiguous. It is therefore critically important to design conversational interfaces with strategies and techniques to mitigate this complexity.

The freedom of an open and loosely structured interface such as spoken and written language may exponentially add to the complexity of how you design these systems. So, rather than a user interaction being railroaded by the implementation of an IT system, what we will have is a naturally flowing conversation.

Join us on this webcast and find out how Conversational Design & UX, followed by a number of important tips and lessons for building a conversational interface including designing conversations, voice and personality, natural language intelligence, help, guidance and error handling

Agenda:

  • Oracle Digital Assistant Overview
  • Conversational Design
  • Voice and personality
  • Natural language intelligence
  • Help, guidance and error handling
  • Summary – Q&A
     

Presenter:  Catalin Pohrib
Oracle EMEA A&C Cloud Adoption & Implementation Consultant – Oracle EMEA Innovation and Modernization Center

Demo: Tour through a Conversational Design

This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend.

Date: Thursday, July 25th  , 10 am CEST (9am BST/11am EEST)

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For any questions please contact us at partner.imc@beehiveonline.oracle.com

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