Wednesday Jul 03, 2013

Partner Webcast – Oracle CRM: The Age of the Customer - 18 July 2013

customer concepts

High-touch solutions for the complete customer experience

How does Customer Relationship Management change in "the age of the customer", or does it at all?

Customer relationship management has changed over the past years from a pure "inside out" point of view, where the customer is the center of attention to an "outside in" discipline where the customer has become the driving force. Away from the 360° view, through data to a holistic view of the customer’s journey and experience, through behavioral analysis and interaction across all touch points along a lifecycle of a customer relationship.

Learn how this approach, integrating sales, service and marketing channels into one cohesive customer experience can drive customer experience and support acquisition, retention and efficiency in your customer relationship.

[Read More]
About

Oracle ECEMEA Partner Hubs Migration Center Team

We share our skills to maximize your revenue!
Our dedicated team of consultants can rapidly and successfully assist you to adopt and implement the latest of Oracle Technology in your solutions.

Stay Connected
partner.imc
@
beehiveonline.oracle-DOT-com
Google+

Search

Archives
« July 2013 »
SunMonTueWedThuFriSat
 
1
2
4
5
6
7
8
9
10
12
13
14
15
17
18
19
20
21
22
23
25
26
27
28
29
31
   
       
Today