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Check in with Oracle Hospitality for topics and trends related to hospitality technology.

  • F&B
    July 22, 2019

Reimagine Hotel Dining by Improving Staff Efficiency

Courtney Walton
Solutions Manager, HGBU Product Strategy

As a hotel and restaurant operator, you know that improving staff efficiency and productivity are just as essential to success as the quality of food served to guests.

It does little good, for example, to have restaurant managers stuck in the back office, trying to make sense of reports and data. It’s transformative when analytics are simplified – and viewable on your smartphone. The Oracle MICROS InMotion Mobile App is the mobile companion for our reporting and analytics solution, providing managers – in real time – results of frontline operations as well as high-level trends in the palm of their hands. They can see up-to-the-minute statistics, including sales, labor, discounts, tenders and guest count, and act on key performance indicators from anywhere. With these capabilities, hoteliers and restaurateurs can evaluate specific parts of their business, comparing strengths with weaknesses to improve overall operations. Oracle MICROS InMotion allows operators to focus on what matters most – providing exceptional service to guests.

Optimizing operations also means tackling tasks – such as menu and pricing updates, and inventory management – effectively. After all, it’s essential to minimize waste and avoid shortages that rob sales, and respond quickly to market changes to capitalize on new opportunities. That’s where Oracle Hospitality’s managed service offering – Enterprise Menu Management – can help. The EMM team manages inventory master data for hotel restaurant operators and advises them if certain tasks, including inventory management and booking invoices, aren’t being completed.

Just as vital is the ability to bring staff up to speed, delivering training in the most effective manner. Oracle eLearning, a digital education subscription, provides access to Simphony restaurant POS training from any internet-connected device, making it simple for employees to grasp the proper execution of tasks and reducing their training time. With eLearning, your employees will be able to fully utilize the many benefits of Oracle Hospitality software – and help improve the guest experience.

Learn more about reimagining F&B operations in your hotel by downloading our eBook.

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