A “connected” experience, in every sense of the word, is what hoteliers need today to achieve success and elevate the guest experience.
Connecting back office to the front office. Connecting guest engagement from booking to end of stay. Connecting staff to share insights and information.
Understanding how to do it all – through the latest in hospitality technology – is the essence of Oracle Hospitality Connect, which began Jan. 28 in San Diego.
The three-day event assembled North America’s top hoteliers, industry experts and Oracle leadership for the company’s premier industry event. OH Connect serves as a forum to share technology best practices and address hospitality’s most-pressing topics – and the critical role Oracle solutions can play in tackling them.
It also sets the stage for Alex Alt, Oracle Hospitality’s new senior vice president and general manager, to share details about Oracle’s investment in cloud technology – and its own transformational journey – and the priorities Oracle Hospitality has established to better serve its customers.
Among the agenda highlights:
Our Oracle Hospitality OPERA Cloud Service Journey:
Hoteliers are moving to the cloud at an increasing rate. In this panel discussion, those who’ve taken the journey share their stories. They explain why they made the move; how they executed it; and what benefits they're reaping. Speakers include: Doug Leckie, Senior Vice President, Technology & Digital Disney Parks and Resorts; Larry Collier, Director of Operations, Guy Harvey Group; Steven Schultz, Director of Rooms, Banff Park Lodge; and Matt Durham, IT Director, Columbia Hospitality
Maximizing Total Revenue Per Available Room (TRevPAR):
With a growing emphasis on this critical metric, key hoteliers offer their insights to improve it, focusing on innovative initiatives they’ve added to bolster their service portfolio.
Our Oracle MICROS Simphony Cloud Journey:
Hoteliers are moving their restaurant POS systems to the cloud to maximize F&B revenue. Oracle customers provide firsthand accounts about their transition and the impact it’s had on business.
Future-Proof Your Business with Oracle Cloud:
To run mission-critical enterprise applications in the cloud hoteliers need secure, high-performance infrastructure. See how the Gen2 Cloud provides the high-performance, scalable, and secure infrastructure necessary to future-proof your business.
With industry consolidation, new business models and disruptive technologies, the world of travel is in a state of flux. At OH Connect, leading industry research firm, Skift, also takes a deep dive into its 2020 Megatrends in Travel report, to better understand the evolution and its impact on hoteliers.
OH Connect has been designed specifically to deliver information and insights that matter most: understanding how to best use technology to improve operations, increase profitability and elevate the guest experience. It includes a presentation on Oracle’s hotel strategy, focusing on cloud transition and emerging technologies, as well as the development of products such as OPERA Cloud Property Management, reporting, distribution, and integration capabilities.
OH Connect also takes a special look at hotel dining, which is emerging as a cornerstone of business. The Food & Beverage strategy session will examine the evolving nature of food and beverage operations and explore using advanced technology to meet guest expectations and unearth new revenue.
In addition, a staple of OH Connect conferences is hands-on demonstrations of applications and hardware. Oracle Hospitality partners also are scheduled to showcase their array of performance solutions. And, ultimately, the event is an ideal place to network, giving customers facetime with OH executives and providing for invaluable peer-to-peer discussions.