Generating new revenue is never easy, making it a must for restaurateurs to get the most out of every interaction with their guests. This includes hotels as well – you are probably asking yourself, “What’s the best way to cross sell? And are we doing it effectively?”
Diversifying your business and seizing new revenue opportunities can be a challenge. Ensuring it is done with precision, purpose and consistency is essential for continued success. For restaurants, that means efficiently reviewing performance to understand customer preferences, evaluating sales based on time of day, identifying highest-margin menu options and other factors. That’s the mission of Oracle Hospitality’s Data Science, our new data-analytics service. Using the latest machine learning technology, Data Science mines the huge volume of data that flows into a restaurant’s POS – and consolidates information into business actions that net returns. It’s incredibly smart; it offers easy-to-understand upsell suggestions to staff’s tablets. That’s just one of the many ways these devices can help increase revenue; used as guest-facing tools, tablets can provide an array of information about meal preparation, suggest wine pairings and provide nutrition information to better engage customers. Their ability to place orders without delay accelerates service, ultimately helping turn tables faster. With the right technology, restaurants can raise the ceiling for top-line growth.
Learn more about reimagining F&B operations in your hotel by reading our eBook.