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  • January 9, 2020

Oracle Hospitality Connect showcases TRevPar, dynamic chat bots and next-gen cloud in San Diego

Louise Casamento
Sr. Director of Marketing, Oracle Hospitality

Hear about a hotel chatbot named, “Edward,” that provided such exceptional service, guests wanted to give it thank-you gifts. Learn the innovative approaches hoteliers are pursuing to bolster that all-important metric, TRevPAR. Network with some of the most influential leaders in our business in the coastal beauty of San Diego.

Such opportunities – and more – await you at Oracle Hospitality Connect. Join us.

Connect is Oracle Hospitality’s premier technology summit of the year. The three-day conference, scheduled for Jan. 28-30 in San Diego, brings together customers and industry leaders to discuss the latest innovations in hospitality technology and their best use for improving operations and managing growth and change. It will offer product strategy overviews, showcase cloud solutions and hardware, and feature presentations and panel discussions on the foremost topics facing the industry today.

Most of all, Connect is dedicated to sharing ideas – to rethink how business is done and reimagine the guest experience. That commitment is exemplified by a robust agenda, featuring acclaimed presenters, including:

Michael Mrini, Director of IT, Edwardian Hotels London

Edwardian Hotels recently completed its digital transformation, highlighted by “Edward” the chatbot and the use of artificial intelligence, to elevate the guest experience. Its embrace of emerging technologies, using OPERA Cloud Property Management and its integration capabilities, is a textbook case of innovation done right.

Jeff Doane, Senior Vice President, Sales & Marketing, North & Central America Accor; Shawn Jereb, Vice President, Revenue Management, Montage International; and Dan Kornick, CIO, Lowes Hotels & Co.

The three panelists will lead a discussion about the growing emphasis on TRevPAR, and the initiatives hoteliers are adding to their service portfolio to improve this critical metric.

Connect is designed specifically to deliver information and insights that matter most: understanding how to best use technology to improve operations, increase profitability and enhance the guest experience. It includes a presentation on Oracle’s hotel strategy, focusing on cloud transition and emerging technologies, as well as the development of products such as OPERA Cloud PMS, Reporting and Analytics, distribution, and integration capabilities. In addition, the event will feature Oracle customers sharing their firsthand accounts of moving to the cloud.

Connect also will take a special look at hotel dining. The Food & Beverage strategy session will examine the evolving nature of food and beverage operations and do a “deep dive” into using advanced technology to meet guest expectations and unearth new revenue.

Top 5 reasons for attending OH Connect:

1. Get ahead of the competition

Cloud and integration. Distribution. Compliance. And more. Learn about Oracle Hospitality’s key initiatives to tackle the top challenges and opportunities facing hoteliers.

2. Discover the trends redefining hospitality

Learn about the forces transforming the marketplace and gain insights about accelerating innovation to meet – and anticipate – guests’ ever-changing demands.

3. Learn about our strategy for the future

Get an update on Oracle Hospitality’s product strategy, focusing on cloud transition and emerging technologies. And meet our partners in the Connect Zone to see their array of solutions.

4. Network with top industry leaders

Connect brings together the “best and brightest” to share ideas. From intimate gatherings to engaging panel discussions, it’s the place to make connections.

5. Experience our latest solutions

Nothing is more helpful than hands-on demonstrations. Meet with our product experts and engage in all our solutions, addressing everything from property management to F&B operations.

For more information about Oracle Hospitality Connect, please check out the event website, and follow us on all of our socials: LinkedIn, Facebook, Twitter.

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