We wanted to automate our processes and reconfigure our whole business to suit tomorrow’s world. Our on-premise solution handcuffed us to yesterday.
That is why we selected OPERA Cloud Property Management System Suite. Several factors influenced our decision, including its ability to centralize and simplify operations in multiple countries,
We discovered the cloud version offers an intuitive user interface and comprehensive functionality for all areas of hotel management. OPERA Cloud allows hotels such as ours to enhance operating efficiency and deliver exceptional guest experiences. The platform also eases integration with emerging technologies, accelerating innovation to meet the ever-changing demands of our guests.
That is a competitive advantage that we had to have.
With the deployment of OPERA Cloud, our managers now can control multiple operations and deploy changes across all properties from one central location, which is a very different set up from before. They’ve also been able to optimize catering offerings for banquets, which is central to our business.
By simplifying hotel processes, we have been able to reduce headcount and bring bigger efficiencies in terms of cost management. And our staff – in all departments – is more dynamic; they are able to focus on other important initiatives that directly lead to providing fantastic guest experiences.
Ultimately, the move to the OPERA Cloud means enhancing operations across all touchpoints, improving processes and becoming more competitive in a global marketplace.