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Geertjan's Blog

  • January 29, 2010

E-Mail Management System on the NetBeans Platform

Geertjan Wielenga
Product Manager
The next commercial YANPA to look at is CSO E-Mail Management System (EMS) by Artificial Solutions in Stockholm, Sweden: "EMS is a contact center application that helps organizations in optimizing their Customer Service. EMS, an application boosted by natural language based technology, focuses primarily on the management of issues and incoming e-mails."

Here are some screenshots, including the Office LAF applied to the application in the final screenshot below:

An interview with Nicklas Löf (@nicklaslof), from the team that develops the above application, will follow soon!

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