New Wiki for Sun Download FAQs
By Gary Zellerbach on Feb 14, 2008
I've been blogging for a while now, and I guess it was inevitable that wikis were in my near future as well! Having spent a lot of time and energy learning HTML and web publishing, I was hesitant to dive in and learn "wiki language" and the new publishing method. But a little encouragement from our VP goes a long way -- Curtis suggested we take a stab at a wiki to involve more of our community in the areas of download support and information.
So, we've taken the plunge and have posted a new Sun Downloads FAQ on wikis.sun.com. We already have a comprehensive FAQ devoted to Sun Download Center, and there's no point in repeating all the content in a wiki format. Rather, we want to broaden the scope to include all Sun downloads (open source products, for example) and related areas. I think we should be open to non-Sun content as well, if it relates to improving the download experience and helping our customers with any download questions or issues.
Kudos to Lori Holmes who got the site up and running and seeded the content with a few of the top questions from the SDLC FAQ. Next, I dutifully scanned the wiki manual and jumped in with my first contribution (including a shameless plug for my blog). I would love to add links to more expert resources around the web, so please let us know any suggestions.
I believe anyone who's a Sun employee has read/write privileges automatically, and your contributions are welcome. Those outside Sun will need to request edit permissions to contribute, but I'm sure we can figure out how to enable that if you'll let us know of your interest.
Time will tell if we can get critical mass around this effort, but at the least it allows us to quickly put out new information ourselves (without bugging our web publishing team to update the SDLC FAQ). Hopefully it will evolve into a valuable resource, ideally one with contributors far and wide!