A UK-based specialist bank, linking international finance with growing opportunities in certain developing countries needed a scalable, automated solution that allowed them to focus on the growth of their business.
Stuck in numerous manual processes, and having to involve IT every time they wanted to generate a new report, a key requirement was to reduce human intervention and operational risk. They used a dated version of E-Business Suite and were considering an upgrade. However, upgrading E-Business Suite was a costly option which would not future proof the organization if they upgrade continually into the future.
Oracle Consulting worked with the bank to understand current constraints and where they wanted to be, whilst providing reassurance that an Oracle on Oracle approach was the simplest option with the lowest risk. We established credibility and trust with them, selling not only our expertise but the solution.
This was a great example of us working with an organization running a small operation, proving once again that Oracle Consulting will customize and work with operations of all sizes, whether it is spanning across geographies or a relatively small one with limited resources. The Consulting team displayed incredible flexibility and where possible found work arounds for the client illustrating the best practice processes and simplifying the decision-making process.
Putting the responsibility on Oracle to ensure that they are up to date with the latest functionality in the cloud, our client is now able to consume up to date functionality on a regular basis and will avoid complex, costly upgrades occurring every couple of years. Not just that, Oracle Consulting are providing a post go live support focusing on user adoption plus a Managed Service arrangement to cover them until they are in steady state and confidently managing day to day and month end processes.Read more about what the services offered by Oracle Consulting for your business.