Future State - The Oracle Consulting Blog

PT Bank CIMB Niaga Indonesia drives HR transformation through Oracle HCM Cloud

Jacey Allan

PT Bank CIMB Niaga Tbk (CIMB Niaga) is Indonesia's second largest privately owned bank by assets. Established in 1955, CIMB Niaga offers a comprehensive suite of both conventional and Islamic banking products and services, through an expanding delivery of 446 network channels all across Indonesia as of 30 September 2020, that includes 385 branches, 34 Digital Lounges and 27 mobile branches.

CIMB Niaga has 13,042 employees (consolidated) as of 30 September 2020. Their Human Resource (HR) department had plans to transform the incumbent traditional process to a modern business process. Most operations were run on multiple different systems, hence reflecting the need for a new unified structure.


Why Oracle and Oracle Consulting

Oracle’s Human Capital Management (HCM) provides a consistent user-experience across devices, by making once-complex transactions simple and intuitive. CIMB Niaga came onboard with the intention of streamlining its current processes.
In 2020, Oracle Consulting helped CIMB Niaga go-live on Oracle HCM Cloud. Despite the Covid-19 situation, remote delivery was successful where cutover was conducted via Zoom and WebEx.
A few areas targeted to provide better service to CIMB Niaga’s employees include:

  • Increasing efficiency and agility to meet evolving business needs
  • Unifying and simplify HR data and processes as global standard and embed them into local HR operations
  • Effective data management in a single system to enable faster decision making


Modern Practices, Increased Efficiency

On May 28th 2019, the first kickoff project started which consisted of 2 phases. Oracle Consulting successfully implemented one of the largest full suite HCM deployment in Indonesia’s financial services industry. With a single platform, HR processes were integrated onto HCM Cloud. Better performance management is expected to be achieved through this new system; access to business intelligence tools effectively improve accuracy of business insights, enabling better decision and strategy making.


What’s Next

Oracle Consulting aims to work closely with CIMB Niaga to see through to project completion around March 2021.


To learn more about Oracle Consulting, please visit our official page – here.

If you would like to know more about Oracle's HCM solutions and how we can make cloud happen for you, please get in touch with Daniel Hadi.

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Comments ( 1 )
  • Shashank Shukla Thursday, February 4, 2021
    Congratulations to CIMB Niaga Team on this successful Go-Live of Oracle HCM Cloud. Oracle HCM Cloud will provide a solid foundation for future HR transformation activities by giving a modern user experience, Intuitive analytics and integrated business processes...!!
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