As Lewis and Clark would attest, some of the greatest journeys are the product of powerful partnerships. Oracle Applications Consulting knows this to be true and works closely with its vast partner ecosystem to deliver deep expertise to companies looking to make a journey to the cloud with experienced guides. That collaboration with partners enables Oracle Applications Consulting clients to benefit from the collective capabilities of the best consultants in the business.
Tom White, Oracle’s Vice President, North American Consulting Ecosystem, leads the strategy to ensure client success via the best possible complement of implementation capabilities within the OraclePartner Network. I recently had a conversation with Tom to take a closer look at how Oracle Applications Consulting works within its partner ecosystem.
Q: Why is working with partners important to Oracle Applications Consulting?
A: Our singular goal is to ensure our clients receive business value and meet their objectives with Oracle Cloud Applications. When we see that clients have a need that would be best met by the specialized capabilities of a partner, we bring them to the table. In turn, our clients get the best of both worlds: Oracle accountability, technology proficiency, advisory skills, and industry and functional expertise combined with partners’ end-to-end process, organizational design, and change management skills.
Q: How do those joint projects between Oracle Applications Consulting and a partner take shape?
A: There are two scenarios where we work with our partners to best serve our clients. The first is when we recognize that our capabilities are a perfect fit for the client, so we lead the project with a partner supporting us. In the second scenario, the client may have a unique requirement for which a partner is best suited to take the reins, so the partner leads.
Regardless of the scenario we engage in, we use one methodology for the project to ensure consistent, predictable outcomes. The methodology can be our partner’s or Oracle Consulting’s True Cloud Method™. We set clear lines of accountability, conduct RASCIs, and then govern the project accordingly. In both scenarios, we combine forces with a partner to collaborate on delivering something amazing for our clients.
Q: What role does Oracle Applications Consulting play in enhancing the partner ecosystem?
A: We strongly believe in the “rising tide lifts all boats” philosophy when it comes to enhancing the Oracle partner ecosystem. We are continuously up-leveling our skills and applying new learnings to improve our service and delivery. By collaborating with our partners to share our best practices, we are leading the charge on quality in the ecosystem, and that translates into enhanced results for every client.
Oracle Applications Consulting has a mandate for 100% cloud certification for our team. We believe by maintaining that high standard of quality, it’s a motivating factor for partner to up their game as well. We are also working to enhance the ecosystem by developing joint offerings with partners. Our team is excited to roll out these joint offerings because we know that collaborating with partners will help us further accelerate our clients’ journey to the cloud, and ultimately, their success.