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Future State - The Oracle Consulting Blog

Discover how Nestle and Oracle Consulting teamed up to help you make a better cup of tea

Louise Tegner
Communications & Marketing Manager

Nestlé S.A. is the world’s leading nutrition, health and wellness company with more than 2,000 global and local brands. Nestlé operates 447 factories in 86 countries and sells products in 196 countries. SPECIAL.T by Nestlé is a convenience tea concept developed by Nestlé, currently offering more than 30 tea varieties. It was launched in 2010 in France and subsequently rolled out in seven countries, including Germany, The Netherlands, Belgium, Austria, Switzerland, Luxemburg, and Japan. SPECIAL.T by Nestlé combines the art of selecting the world’s best teas with the expertise of perfect preparation, helped by a tea machine specifically built for the brand’s teas. 

View How Special.T by Nestle Integrates Oracle Service Cloud

Pascal Monnier, IS/IT Manager, SPECIAL.T by Nestlé, explains how the business deployed a multi-channel customer service platform integrated with back-end systems quickly and why the Oracle Service Cloud allows them to focus on getting business processes right. http://ora.cl/KH2u

 

 

 

 

 

 

 

 

 

For more information how Special.T by Nestle Integrates Oracle Service Cloud and selected the right people with whom to work, here.

Contact Oracle Consulting to learn about Oracle Consulting Cloud Rapid Starts or to find out more about Oracle’s proof-of-concept. 


 

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