Beyonics has completed a major Business transformation program with Oracle Consulting to migrate to Oracle Cloud ERP, ERP, CX, HCM, EPM and Analytics across all factories in Singapore, Malaysia, Thailand and China. Beyonics implemented end to end ERP and supply chain management solution spanning product development, supply chain planning, manufacturing, quality, sales forecasting and opportunity management, order management and customer delivery, regular and hub inventory management, procurement, financials, human capital management, incentive compensation, enterprise performance management (EPM) and Analytics. EPM is used for enterprise planning & budgeting, and overall Financial Consolidation. Analytics cloud is used as Management Reporting platform.
Oracle Cloud provided a complete platform with additional modules that provide the automated consolidation and workflow automated that eliminated the need for duplicated data entry and procedures in/with 3rd party software and inhouse applications. Oracle provided required dashboards, reports and analytics that support business activities and decisions. Oracle provided an ability to produce detailed costing by part number for enhanced visibility for customer/project profitability.
“Beyonics’s vision is to transform into a business entity that’s growth-driven based on real-time knowledge of the financial, operational and competitive positions. Oracle ERP Cloud is definitely a part of digital transformation and Industry 4.0 adoption”, said Robert Heese, CFO of Beyonics.
“Team from Oracle Consulting has gone to great length to ensure that the project is closely managed to its completion and is committed to the support of our users and operations. Fusion is a complex ERP (to say the least) in terms of processes and workflows migrations. The pre, actual and post Go-Live on-site support are crucial for successful cutover and migration. The on-site hypercare is equally crucial, as it build ‘faith’ in the system, ‘trust’ in OC’s support and ‘relationship’ between keyusers and OC. For Singapore, Malaysia and Thailand, their Go-Live is well before Covid-19. So transiting to remote support and service delivery is not an issue as trust and relationship had been established earlier.
For China, planning and transiting from on-site Go-Live support and hypercare was done fairly quickly and efficient. However, Go-Live and post-live hypercare remote support was not, and never as effective as on-site and hence unable to achieve the desired results.
Of course, the Spring Festival Golden Week holidays and subsequent lock-down in China also contributed to, and exacerbated the support situation.
It’s the perseverance of all parties, from Beyonics China team, Singapore IT/MIS and Oracle Consulting team, that took us over the hurdles and challenges.”, said David Tay, CIO of Beyonics.