By Anitha Scaria George, Practice Director and Group Head, ERP SaaS, Oracle Consulting
Oracle Consulting today delivers a cloud implementation in 12 weeks. The end of the 12 weeks implementation is really the START of the customer´s journey to the cloud. Life in production can be overwhelming for customers new to the cloud. As such there is a Consulting Service offering that Customers can use to stabilize their application and help drive user adoption. Oracle Consulting offers Advanced Enablement Packs as fixed price units bundling 80 hours of consulting time the customer uses to improve their Cloud Experience.
SPEAK to the CLOUD EXPERT: Customers are proactively guided by a cloud expert for advice on future cloud adoption, governance strategy and Modern Best Practice. The Oracle Cloud Expert facilitates weekly scheduled interactions with the customer where cloud product experts address customer queries and share insights on improving their system. This approach will ease the transition to the cloud for all customer stakeholders who will benefit from timely responses to common new customer concerns.
Getting Functional users to give up the old way of working and adopting cloud practices requires a shift in focus from technical concerns to functional concerns for which many customers will not have the internal knowledge . They may require additional user workshops and training. Customers could design their specific training needs and these could be validated with their Advanced Enablement Cloud Expert. Often Customers adopt a subset of features that cloud has to offer and along the way need help identify opportunities to leverage additional features and functionality. Customers can gradually grow their cloud capability by measured interactions with the Advanced Enablement Cloud Expert. Moreover each new release of the cloud comes with additional features that customers may want to adopt, their Cloud Expert will guide them thru the process.
Cloud Experts can help diagnose and address performance issues that are caused by inefficient use of the application. For example, Oracle Consulting can give proactive guidance to use the Oracle cloud effectively by guiding users to prepare them for Period close and year end close and to avoid potential delays. Certain activities may even require additional computing power and we can advise on the process.
As the customer´s business grows and evolves, new requirements arise such as merging new acquisitions or divesting a low performing unit in addition to the common requests for new dashboards, reports, analytics and integrations. With Advanced Enablement Oracle Consulting provides continuous optimization and expansion of the customers Oracle Cloud.
To learn more about the Advanced Enablement Packs described in this post, please visit