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Proactive insights, news and tips from Oracle Fusion Middleware Support. Learn Oracle from Oracle.

Welcome to the NEW WebLogic Server Proactive Support Blog

Puneeth Prakash
Principal Software Engineer

Welcome

This is our first post and as such, it is an opportunity to introduce ourselves and our mission.


Who Are we?

We are a small team of Support engineers working within the Oracle Weblogic Server team. 

 
Our Mission

To improve customer knowledge by informing and sharing with you our experiences with Weblogic
To inform you of ways to avoid/prevent issues when working with Weblogic
To enable a faster resolution of problems when they occur
To provide information on new features introduced in Weblogic Server.
Provide detailed steps with screenshots for various Weblogic Server configurations.
To inform about latest PSU's released and any known issues with the PSU's

 
Our Team Activities

Enhancing and maintaining our knowledge base
Improving our product diagnostic capabilities
Improving product documentation
Coordinating issues and questions with Product Management and Development
Communicating all new features and releases
Raising awareness of new documents, tools, etc.
Maintaining an open channel for feedback and responding appropriately

Our hope is that this blog will serve as a two-way communication channel. Although we obviously want new resources to be utilized we are also very interested in feedback on what we can improve. Many suggestions we can act on immediately while others may take more time but all of them will be acknowledged and followed up on.

 

Thank you for your time and we look forward to both informing and working with you. Please feel free to comment on any article.

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