Proactive insights, news and tips from Oracle Fusion Middleware Support. Learn Oracle from Oracle.

Welcome to the NEW Identity Management Proactive Support Blog

Guest Author


This is our first post and as such it is an opportunity to introduce ourselves and our mission.


Who Are we?

We are a small team of Support engineers working within the Middleware Identity Management Product Set. This includes:
  • Oracle Identity Manager
  • Oracle Access Manager
  • Oracle Internet Directory
  • Oracle Virtual Directory
  • Oracle Unified Directory
  • Oracle Directory Server Enterprise Edition
  • and about 20 other products

Our Mission

  • To improve customer knowledge by informing and sharing with you our experiences with the products
  • To inform you of ways to avoid / prevent issues when working with our products
  • To enable a faster resolution of problems when they occur

Our Team Activities

  • Enhancing and maintaining our knowledge base
  • Improving our product diagnostic capabilities
  • Improving the product documentation
  • Coordinating issues and questions with Product Management and Development
  • Communicating all new features and releases
  • Raising awareness of new documents, tools, etc.
  • Maintaining an open channel for feedback and responding appropriately

Our hope is that this blog will serve as a two-way communication channel. Although we obviously want new resources to be utilized we are also very interested in feedback on what we can improve. Many suggestions we can act on immediately while others may take more time but all of them will be acknowledged and followed up on.

Thank you for your time and we look forward to both informing and working with you. Please feel free to comment on any article.

Join the discussion

Comments ( 4 )
  • David Saslav Saturday, April 13, 2013

    Great idea, guys! Keep up the good work.

    David Saslav

    OID Product Manager, 1998-2005

    Oracle Identity Management Solution Architect, 2005-8

  • Ashutosh Tuesday, June 25, 2013

    Hi Friends,

    I am working on OID/OAM 11gR2.

    I am looking for info on latest version of Oracle OIM (OID/OVD - Directory server)?

    IAM 11gR2 is released already and i have installed/configured the same.

    Please advise on latest version of Oracle OIM (OID/OVD)?



  • Irina Tuesday, June 25, 2013


    The latest OIM is More details can be found here:

    Information And Bug Listing of Oracle Identity Manager Bundle Patches: 11.1.2.x (11gR2) [ID 1499587.1]

    The latest OID is Details can be found here:

    Announcing Oracle Fusion Middleware 11g Release 1 ( [ID 1535341.1]

    I don't see any OVD bugs fixed in, but there are some in, so you would want to at least patch to for a separate OVD install. Since patchsets are cumulative, you may as well patch to as long as you're downloading it anyway.

    Also see our blog post "Just Released - Fusion Middleware 11gR1 Patchset 6 ("


    You can check the latest patchsets in MOS > Patches & Updates > Latest Patchsets (under Oracle Server and Tools) > highlight Oracle Fusion Middleware to see all patchsets available.

    If you have questions about certifications, check with the Middleware Certification MOS Community. (https://communities.oracle.com/portal/server.pt/community/middleware_certification/571)

    If you need more details about OID, OVD or OIM, start a discussion with the Identity Management MOS Community. (https://communities.oracle.com/portal/server.pt/community/identity_management/433)

  • Steven Thursday, July 25, 2013

    Hi guys, we are piloting with OAM 11gR2 and wondering if OAM 12c is being planned in the near future? Any references to the product/version roadmap would be appreciated.



Please enter your name.Please provide a valid email address.Please enter a comment.CAPTCHA challenge response provided was incorrect. Please try again.