Oracle Cloud Adapter for Oracle RightNow Cloud Service as been released for Oracle SOA 12c 12.1.3. The adapter supports integration with RightNow Cloud
Service via the Connect Web Services for SOAP API. It enables performing the following operations on the RightNow instance:
1. CRUD (create/get/update/destroy)
2. Query (ROQL)
3. Batch of CRUD/Query Operations
The adapter is certified to work with the Oracle SOA Suite and Oracle BPM Suite components including SOA composite applications and Oracle Service Bus.
You can find more information at Oracle Fusion Middleware 12c 12.1.3 Cloud Adapter for RightNow